Sales Excelence Manager

2 semanas atrás

São Paulo, São Paulo, Brasil AkzoNobel Tempo inteiro

Date:
Mar 8, 2023

Location:
Sao Paulo, BR

Company:
AkzoNobel

Accountable for:

  • Development of successful sales process improvement to achieve short and longterm targets of the business.
  • Support the regional sales excellence team in develop sales team capabilities.
  • Improve our campaigns ROI (Return on Investment) between previous action analyses and provide recommendation to better campaigns.
  • Lead of commercial policy process due to guarantee our compliance and execution to achieve a best ROI.
  • Support our MSU Head with market data about commercial movements by competitors (Price, commercial campaigns, new products or sales initiatives) to identify opportunities or vulnerabilities.
  • Recommend campaign and Gap closing if needed to achieve our shortterm targets in accord with our IBP process.
Activities

  • Provides guidance and feedback on sales process.
  • Monitoring and analysis and understanding of customer value drivers to maintain or build a better commercial policy.
  • Guarantee a consistent improvement in our NPS (Net Promoter Score)
  • Responsible for commercial policy implementation and review process.
  • Monitors implementation of CRM tools in Brazil.
  • Addresses inconsistencies in commercial policy to review and maintain this tool in high level of compliance.
  • Reports progress on action plans for cost saving with sales process improvement due to reduce our FSE (Fixed Selling Expenses).
  • Collects information on regional team due to maintain our process in conformance and guarantee our best in class process in place.
  • Analyze and determine key insights from Brazil decorative business drives, trends, and operating metrics. Translate our data into insights and actions plans, communicate recommendations to Brazil sales leaderships.
  • Lead the Sales force incentives implementation in Brazil and provide the correct followup due to guarantee a good adherence.
  • Work in close cooperation with sales, product managers and sales operations to ensure success and positive customer experience
  • Responsible for cascade the targets in regional, salesperson, customer level and prepare review (quarterly, semester and Annual).
  • Work with and influence crossfunctional teams including Finance, Business operations, Marketing, Logistics and Sales.
  • Provide sales strategy support to Brazil sales team by providing information, insights and guides when needed.
  • Influencing at the level of motivating and inspiring both the own team as well as multiple stakeholders and customers by providing impactfull advice.
  • Decisionmaking involves the use of creative thinking and judgment to contribute significantly to the overall Deco Brazil strategy with long term scope.
  • Reports to the LATAM Sales Excellence Director.

Requirements:

  • Minimum of Bachelor's degree in Marketing/Business/Finance/Economics/Engineering
  • Preferably 2+ year experience in a Sales Excellence, continuous improvement, Sales Operations.
  • Some work experience in a customer experience role is an advantage.
  • Analytical mind with good financial acumen.


At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self.

We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.

For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.

In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 28730

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