Empregos atuais relacionados a Desktop Support Engineer - Brasil, BR - Sky Systems, Inc.
-
IT Support Engineer
Há 23 horas
Brasil, BR Tata Consultancy Services Tempo inteiroCome to one of the largest IT Services companies in the world!! Here you can transform your career! Why join TCS? Here at TCS we believe that people make a difference, which is why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Presales Engineer
Há 23 horas
Brasil, BR SAGEMCOM Tempo inteiroSupport the sales team with technical proposals and solutions for Sagemcom customersDevelop and assemble demonstrations to the customersRespond to RFIs/RFPs bidsCarry out technical presentations and clarifications for customersBe the first level of customer supportBe the first level of interface between the customer and R&D/BUProvide local support and...
-
Site Reliability Engineer
Há 23 horas
Brasil, BR Fulcrum Digital Inc Tempo inteiroPosition Overview:We are looking for a talented and motivated Site Reliability Engineer (SRE) to join our team remotely from LATAM. The ideal candidate will have strong technical skills and exceptional problem-solving abilities. As an SRE, you will ensure the reliability, availability, and performance of critical systems and applications.Key...
-
IT Support JR
Há 23 horas
Brasil, BR Encora Inc. Tempo inteiroDescription Important Information Location: BrazilJob Mode: Full-time - CLTWork Mode: On-site - Campinas e região - SP Responsibilities and DutiesRespond to and resolve requests and incidents reported by users regarding systems and hardware on workstations;Install and configure computers, peripherals and accessories for new projects/collaborators;Support...
-
DevOps Engineer
2 meses atrás
Brasil, BR Clever Devices Tempo inteiroAs THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a DevOps Engineer to join our team.Decentralized...
-
Information Technology Support Coordinator
Há 23 horas
Brasil, BR Tata Consultancy Services Tempo inteiroCome to one of the largest IT Services companies in the world!! Here you can transform your career! Why join TCS? Here at TCS we believe that people make a difference, which is why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Cloud Network Engineer
2 meses atrás
Brasil, BR Sedgwick Tempo inteiroTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Senior Solution Engineer
Há 23 horas
Brasil, BR Caf Tempo inteiroWe're looking for a talented and passionate Senior Sales Engineer to join CAF's Customer Delivery team.As the Senior Sales Engineer you will be responsible for leading all activities related to the customer’s integration from the final stages of the sales process to go live. This customer-facing position plays a key role in supporting Tier 1 and 2...
-
Network Engineer
Há 23 horas
Brasil, BR 比亚迪 Tempo inteiroBYD AUTO DO BRASIL LTDAAV HENRY FORD, 2000, POLO INDUSTRIAL CAMAÇARI, 42.816-260, BAHIA Responsibilities1. Monitor network performance, promptly detect and resolve network failures2. Design and maintain the configuration of network equipment, including routers, switches, firewalls, etc3. Implement network security policies to ensure the security and...
-
Full Stack Engineer
2 meses atrás
Brasil, BR Exadel Tempo inteiroWe are seeking a talented Senior Full-Stack Developer with Java+Angular Hybrid mode on Faria Lima SP (2 times per month) to join our welcoming team of experts. If you want to move forward in your career and help create a user-friendly environment writing great code, this job is for you!Requirements:Bachelor's degree in Computer Science, Engineering, or a...
-
Appian Developer
Há 1 mês
Brasil, BR Luxoft Tempo inteiroProject DescriptionLuxoft is seeking skilled and passionate Appian developers to join our expanding Appian Digital Automation Practice in Brazil. As part of our team, you'll collaborate with esteemed global clients on change and digital transformation initiatives and contribute to our clients' Appian Centers of Excellence.You'll work alongside...
-
Senior Quality Assurance Automation Engineer
Há 23 horas
Brasil, BR Wipro Tempo inteiroWe are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers...
-
Estagiário de engenharia de software
Há 23 horas
Brasil, BR Acorn Advisory Tempo inteiroAcorn Advisory, a renowned M&A boutique with a strong focus on the tech industry, is looking for a talented Inter Software Engineer to join our dynamic team. With an extensive history of successful tech deals and a commitment to innovation, Acorn Advisory offers au nique environment for professional growth and development.What You'll Do:Collaborate with...
-
Analista de infraestrutura
Há 23 horas
Brasil, BR Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Analista de infraestrutura
Há 23 horas
Brasil, BR Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Field Service Analyst Cloud
Há 23 horas
Brasil, BR Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Digital Analyst/Developer
Há 1 mês
Brasil, BR InterEx Group Tempo inteiroLocation: Brazil OR Canada Experience Level: Mid to Senior (5+ years)Employment Type: Contract To HireAre you passionate about the future of AI and automation? We are seeking an experienced Automation Engineer with strong expertise in AI-driven automation, particularly Google Gemini. If you're ready to pilot cutting-edge Generative AI solutions, deliver...
-
Service Desk Lead
Há 23 horas
Brasil, BR Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Analista de infraestrutura
Há 23 horas
Brasil, BR Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Apache NiFi System Administrator
2 meses atrás
Brasil, BR System Soft Technologies Tempo inteiroJob Description – Apache NiFi System AdministratorSystem Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With...
Desktop Support Engineer
2 meses atrás
IT Desktop Support Engineer
São Paulo, Brazil
Job Purpose
The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for Field Force staff, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits.
Operation Roles and Responsibilities
❖ Technologies : Office 365 products – Windows 10 & 11, IOS for iPad and iPhone support.
❖ IT Tools – SCCM OS deployment, Intune Autopilot OS deployment, Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management)
❖ Languages – English Fluent – Spanish Desired.
❖ Previous Experience - At least 5 years with first and second level support.
❖ Hard Skills
Good Understanding of ITIL concept & Trouble Ticket Tools
Computer OS/Peripherals troubleshooting. Asset/Inventory Management
Handling different PC operating systems (Windows 10, 11)
Performing Hardware/Software installation (understanding of deployment tools like SCCM)
End-user support – Break fix & Service Requests
Image Deployment using SCCM & Auto Pilot
Laptop AV/endpoint security Management for Mcafee, Cortex XDR.
User Data Management (OneDrive, Office 365)
Vendor coordination for hardware/spare replacement
Incident Management, service Request management, asset Management
Support Queue Management to avoid and SLA misses
Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database.
Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
Monitoring Tickets from opening to closing and providing feedback to the user.
Basics of project management
❖ Soft Skills
Analytical Thinking – The ability to assess problems critically and break them down into manageable components.
Problem-Solving Orientation – A focus on finding effective and creative solutions to technical issues.
Prioritization Skills – The ability to identify and focus on the most urgent and impactful tasks.
Time Management – Efficiently managing time to balance multiple tasks and meet deadlines.
Punctuality – Being on time and dependable, ensuring that commitments are met consistently.
Communication Skills – The ability to explain complex technical issues in a clear, concise, and user-friendly manner.
Empathy – Understanding the user's frustration and responding with patience and care.
Adaptability – Quickly adjusting to new technologies, tools, or changing environments.
Attention to Detail – Ensuring that even small aspects of the problem or solution are addressed.
Patience – Staying calm and composed when dealing with frustrated or non-technical users.
Collaboration – Working well with colleagues and other teams to resolve more complex issues.
Customer Service Orientation – Always keeping the user's needs and satisfaction as a priority.
Critical Thinking – Being able to evaluate situations logically and make decisions based on available evidence.
Active Listening – Fully understanding the user's problem before suggesting a solution.
