Customer Service Manager

2 semanas atrás


Brasília Federal District, BR Adept Global Tempo inteiro

Designation: Associate Client Partner

Location: Brazil

Experience: 2-4 years

Salary: Best in the Industry


About the Role:

As associate client partner, you'll serve as the central point of contact for client partners, managing communication channels, coordinating project activities, and resolving client issues. The role involves efficient ticket management, meeting support, documentation, and ensuring timely invoicing and financial coordination. You will master the nuances of AI in healthcare along with diverse set of clients spread across various geographies.


Roles and Responsibilities:

  • Engagement and Communication
  • Project Coordination
  • Issue Resolution
  • Ticket Management
  • Meeting Support
  • Documentation and Reporting
  • Financial Coordination


Other Considerations:

  • The role will have travelling requirements, both domestic and international.
  • Portuguese speakers with basic Spanish fluency


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