Customer Success Specialist, Life Science
Há 7 dias
JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including leaders such as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.The RoleAs a Customer Success Specialist, you will play a key role in advancing STEM education by supporting Professors deliver impactful student learning experience. Your goal is to help educators integrate JoVE into their teaching, strengthen engagement, and ensure the retention of subscriptions through measurable outcomes.Responsibilities:Conduct proactive outreach to Professors at subscribing universities, demonstrating JoVE's impact on teaching and student learning outcomes.Drive JoVE adoption in classrooms and courses to deepen engagement with professors and ensure subscription continuity.Build and maintain relationships with key decision-makers, including Department Heads, Professors, PIs and Librarians, through daily outreach via phone calls, emails, 1:1 meetings, and tailored institutional projects.Deliver impactful product presentations and webinars at conferences, university/research center seminars, and workshops to increase usage of JoVE.Provide ongoing support and guidance to Professors to maximize the usage of JoVE in their teaching activities.Please share your resume in English Requirements:A Masters or PhD Degree in STEM discipline.Strong English communication and presentation skills, with ability to influence and inspire.Experience in science communications, academic outreach or other customer-facing roles is preferred.Analytical mindset and comfort working with adoption metrics and usage data.Proven ability to manage multiple projects and stakeholders simultaneously.Independent, results driven with an ability to thrive in a fast paced environment.Why Join JoVE?You can expect compensation package competitively placed within the local marketYour work will directly impact STEM teaching and learning.Opportunity to work with global teams and in an environment that promotes innovation and collaboration.Our strong promotion from within culture draws a clear path to advance your career with us.
-
AI Specialist, Customer Success
Há 6 dias
São Paulo, São Paulo, Brasil 129c364c-5ae7-49ea-af9f-fd4e035baec8 Tempo inteiro R$90.000 - R$120.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
-
AI Specialist, Customer Success
Há 4 dias
São Paulo, São Paulo, Brasil Zendesk Tempo inteiro R$5.000 - R$15.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
-
Customer Success Specialist
Há 4 dias
São Paulo, São Paulo, Brasil Elleve Tempo inteiro R$40.000 - R$120.000 por anoVaga: Customer Success Specialist ElleveNa Elleve, acreditamos que a educação é o motor da transformação profissional e corporativa. Somos uma HRTech que conecta colaboradores e empresas a oportunidades de desenvolvimento e formação, com tecnologia, inteligência de dados e um modelo de benefícios inovador.Estamos em busca de uma pessoa de Customer...
-
Customer Success Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Herdei Tempo inteiro R$40.000 - R$80.000 por anoVaga: Customer Success Specialist – HerdeiAHerdeié uma empresa que transforma a forma como famílias lidam com heranças e sucessões. Simplificamos processos complexos comoinventário extrajudicialeholding familiar inteligente, unindo tecnologia, atendimento especializado e soluções financeiras acessíveis.Estamos em busca de um(a)Customer Successpara...
-
Account Manager, Life Sciences
2 semanas atrás
São Paulo, São Paulo, Brasil STERIS Tempo inteiro R$60.000 - R$120.000 por anoAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAs a Life Science Account Manager at STERIS, you will be the driving force behind sales, technical consultation, and lead generation for STERIS products within the Life Sciences...
-
Account Manager, Life Sciences
1 semana atrás
São Paulo, São Paulo, Brasil STERIS Tempo inteiro R$80.000 - R$120.000 por anoAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary As a Life Science Account Manager at STERIS, you will be the driving force behind sales, technical consultation, and lead generation for STERIS products within the Life...
-
Customer Success Specialist
Há 4 dias
São Paulo, São Paulo, Brasil Joom Tempo inteiro R$30.000 - R$60.000 por anoJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
-
Customer Service Analyst
Há 4 dias
São Paulo, São Paulo, Brasil Danaher Life Sciences Tempo inteiro R$40.000 - R$60.000 por anoBring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging...
-
Customer Success Specialist
1 semana atrás
São Paulo, São Paulo, Brasil AB InBev Tempo inteiro R$90.000 - R$120.000 por anoWork model:On-site| Location:São Paulo, SPAbout usAB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America, Europe, Asia, and Africa.About AB InBev Growth GroupCreated in 2022, the Growth...
-
Customer Success Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil 5cd48168-86e3-465c-ba05-7a0b9223a9bc Tempo inteiro R$40.000 - R$60.000 por anoSobre a AzifyA Azify, infratech do Grupo Azimut, desenvolve infraestrutura tecnológica para o setor financeiro, atuando em áreas como pagamentos, banking as a service, blockchain e back office financeiro. Estamos em busca de um(a) Customer Success Specialist com perfil estratégico, analítico e focado em resultados para fortalecer a experiência dos...
