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Head of CS

2 meses atrás

Belo Horizonte Minas Gerais, Minas Gerais, Brasil Acelera RH Tempo inteiro

Nosso cliente é uma empresa de soluções financeiras (fintech) para o mercado de aluguel que opera em parceria com imobiliárias (B2B2C). Empresa em crescimento acelerado com grandes oportunidade. Responsabilidades Atuar em conjunto com os departamentos de marketing e venda. Estabelecer e manter métricas robustas e KPIs para acompanhar a eficária de iniciativas de sucesso do cliente. Identificar problemas e promover melhorias contínua. Construção e gestão de processos e sistemas de sucesso do cliente. Recrutar, treinar e integrar novos membros da equipe. Requisitos Graduação em Administração de Empresas, Marketing, Economia ou áreas relacionada. Pós-graduação ou MBA será considerado um diferencial. Vivência comprovada em gestão de equipe. Experiência em sucesso do cliente e desenvolvimento de negócio. Experiência em uma posição de liderança. Experiência com análise de dados para identificar tendências e oportunidade. Habilidades Gestão de equipe e desenvolvimento de talento. Orientação para resultados e foco em performance. Capacidade de tomar decisões estratégicas e táticas rapidamente.


Formação Acadêmica:

Não informado


Salário:

A combinar


Cargo:

Líder de Atendimento


Empresa:

Acelera RH


Atua com seleção e agenciamento de mão-de-obra.


Ramo:

Recursos Humanos/ Recrutamento e seleção


(IF)