Field Support Analyst
Há 11 horas
Join one of the biggest IT Services companies in the world Here you can transform your careerWhy join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for a Field Support Analyst, who wants to learn and transform their career, in a CLT contract, on-site, in the city of São Carlos - SP.In this role you will:The support services at the user's table (Desk Side) are made up of the following components:• Laptops/Desktops• Thin client• Basic printer support• Coordinate with a third-party vendor for hardware or software issues• Hardware repair (break fix)• Software repair (break fix)• Repair services (Break-Fix) will be managed by a dedicated Desk Side engineer at each site.• Engineers must maintain, update, and oversee every aspect of computer networks.• Assist customers in their inquiries and provide troubleshooting support when needed.• Provide training and assistance to IT technicians and help desk technicians.• Design computer systems to meet the particular needs of the organization.• Act as the first point of contact for clients concerning their computer systems and hardware issues.• Ensure proper logging and documentation of all issues.• Monitor daily performance of systems.• Turn in detailed reports for technical assistance requests, including the procedure utilized to resolve the issue, dates and times, and the individuals involved in the case.• Engineers will be expected to install and configure computer applications.• English as a Second Language• Support services at the user's Desk (Desk Side) The service hours will be covered according to the need of the locality.• Remote Support Services at the User's Desk (Remote Desk Side) Remote support at the User's Desk or (Remote Desk Side) applies to sites that do not have constant service coverage, therefore. applies Remote Support on the User Desk (Remote Desk Side)>>>What do we offer? TCS Benefits in Brazil:● Health insurance● Dental Plan● Life insurance● Transportation vouchers● Meal/Food Voucher● Childcare assistance● Gympass● TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates● Partnership with SESC● Reimbursement of Certifications● Free TCS Learning Portal – Online courses and live training● International experience opportunity● Discount Partnership with Universities and Language Schools● Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire● TCS Gems – Recognition for performance● Xcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a TCS that respects each person. Our motto is “Inclusion without exception”. Join us and become a TCSer#BuildingonbeliefRGS: 10322227
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Field Support Analyst
Há 11 horas
São Carlos, Estado de São Paulo, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
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Cloud Support Analyst 1
Há 5 dias
São Paulo, São Paulo, Brasil Hyland Tempo inteiro US$30.000 - US$60.000 por anoOverviewHyland is empowering organizations around the world with innovative cloud solutions, and we're actively growing our team in BrazilIf you're passionate about solving complex problems through technology and thrive in a collaborative, fast-paced environment, apply now to become a Cloud Support Analyst at HylandLocation: São Paulo, Brazil...
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Senior Support Analyst
Há 5 dias
São Paulo, São Paulo, Brasil Somos Tempo inteiro R$60.000 - R$80.000 por anoWe're hiring SENIOR SUPPORT ANALYST position.See if you check the following boxes and email us your application at: with "Senior Support Analyst"We are seeking an experienced and proactive professional to provide advanced technical support across the company's IT environment. The ideal candidate has a strong knowledge of Microsoft 365 administration,...
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sales support analyst
2 semanas atrás
São Paulo, São Paulo, Brasil OEMPREGO Tempo inteiro R$30.000 - R$60.000 por anoSegunda a Sexta-feira - 08:30 às 07:30hConferência e análise de faturas de fornecedores operacionais;Inserção de dados nos sistemas;Estudos de histórico de fornecedores em caso de disputa;Emissão de relatórios para envio à Matriz;Contato constante com a Matriz;Suporte à equipe sempre que necessário.Requisitos:Ensino Superior Completo em Logística...
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Cloud Support Analyst 1
2 semanas atrás
São Paulo, São Paulo, Brasil Hyland Software, Inc. Tempo inteiro R$28.000 - R$42.000 por anoOverviewThe Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.What you will be doingTroubleshoot and resolve basic issues utilizing company systems, utilities and support processes with assistance and direct oversight from team members Provide regular and...
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Cloud Support Analyst 1
1 semana atrás
São Paulo, São Paulo, Brasil Hyland Software Inc. Tempo inteiro R$35.000 - R$45.000 por anoOverview:The Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.What you will be doing:Troubleshoot and resolve basic issues utilizing company systems, utilities and support processes with assistance and direct oversight from team membersProvide regular and...
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Field Support
Há 5 dias
São Paulo, São Paulo, Brasil Nordex Energy Brasil Tempo inteiroJob description:Providing technical support for internal and external NX interfaces for blade related requestsTechnical evaluation of blade related findings (e.g. inspection reports, repair reports) and derivation of measures as 1st level technical support.Communication of the measures to the respective interface.Technical and coordinative interface for NX...
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Cloud Support Analyst 1
2 semanas atrás
São Paulo, São Paulo, Brasil Hyland Tempo inteiro R$3.500 - R$6.500 por anoOverviewThe Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.ResponsibilitiesTroubleshoot and resolve basic issues utilizing company systems, utilities and support processes with assistance and direct oversight from team membersProvide regular and frequent...
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Senior Support Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Oitchau Tempo inteiro R$90.000 - R$120.000 por anoWe are Oitchau, a fast-growing technology startup transforming how businesses manage time and attendance through intelligent HR solutions.We offer a comprehensive SaaS platform, mobile apps (iOS and Android), a tablet app, an open API, and native integrations with partners.Our Support team ensures clients have a seamless experience across all our products....
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Trilingual Technical Support Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil InvGate Tempo inteiro R$40.000 - R$60.000 por anoInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.Some of the role's responsibilities...
