Quality Analyst

Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Quality Analyst, who wants to learn and transform his career.Job Title: Quality Analyst (not a software tester)Location: LondrinaContract Type: On-sitePosition Summary The Quality Analyst is responsible for ensuring that processes, products, and services meet the quality standards established by the client and TCS, as well as applicable regulatory norms. This role involves analyzing, monitoring, and continuously improving processes to increase efficiency, reduce risks, and ensure customer satisfaction.Key ResponsibilitiesDevelop, implement, and monitor quality policies and procedures.Conduct internal audits and support external audits.Analyze quality indicators and propose action plans for continuous improvement.Prepare technical reports and documentation related to quality.Ensure compliance with ISO standards, internal regulations, and legal requirements.Support operational areas in identifying and correcting non-conformities.Assist in and develop training for teams on best practices and quality standards.RequirementsEducation: Degree in Business Administration, Engineering, Quality Management, or related fields.Experience: Minimum of 2 years in quality-related roles.KnowledgeQuality Tools (PDCA, 5W2H, Ishikawa, etc.)ISO Standards (9001, 14001, etc.)Internal and external auditsMicrosoft Office Suite (Advanced Excel)SkillsCritical analysis and attention to detailGood communication and teamworkAbility to propose improvements and solve problemsDifferentialsGreen Belt or Black Belt certification (Lean Six Sigma)Experience with Quality Management Systems (QMS)Intermediate or advanced English>>>What do we offer?• TCS Benefits – Brazil:• Health insurance• Dental Plan• Life insurance• Transportation vouchers• Meal/Food Voucher• Childcare assistance• Gympass• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates• Partnership with SESC• Reimbursement of Certifications• Free TCS Learning Portal – Online courses and live training• International experience opportunity• Discount Partnership with Universities and Language Schools• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire• TCS Gems – Recognition for performance• Xcelerate – Free Mentoring Career Platform• Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.• At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer