Billing and Customer Support Specialist
Há 3 dias
🌎 Location: Latin America (remote)🕡 Working hours: 9:00 AM to 5:30 PM CST💰Salary : 1300 - 1600 USDOverviewWe’re looking for a Billing & Customer Support Specialist 💼 to join our team In this role, you’ll handle billing processes with precision 💳 and provide outstanding support to our clients, many of whom are navigating challenging immigration journeys 🌍The ideal candidate is compassionate, detail-oriented, and reliable, with a background in accounting 📊, experience in customer support 🎧, and sensitivity to the unique needs of immigration-related matters ✨.✨Key Responsibilities:- Manage and follow up on pending invoices, outstanding balances, and payment reminders for clients.- Provide constant support and assistance to clients with billing inquiries and financial obligations, ensuring deadlines are met.- Maintain accurate records of billing transactions and client communications.- Collaborate with organizations offering loans to assist clients in financial planning.- Leverage technology to enhance the billing process, including the use of case management software.- Communicate effectively with clients in both Spanish and English, understanding their unique challenges and providing empathetic support.- Act as a liaison between clients and our firm, ensuring clear communication and resolution of any billing issues.✨Requirements:- Bilingual proficiency in Spanish and English.- 3 years in accounting, particularly in billing, accounts payable, and accounts receivable. - Previous experience in a professional office environment, ideally in customer support roles. - Excellent organizational skills and attention to detail.- Strong interpersonal skills with the ability to handle sensitive client interactions with empathy and professionalism.- Tech-savvy with experience using Microsoft Excel or similar tools.- A positive attitude to contribute to a supportive work environment.✨ Nice to Have:- Experience in the legal or immigration sector.- Familiarity with MyCase or similar case management software.- Desire to grow within the company and commit to a long-term career.
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Billing and Customer Support Specialist
Há 3 dias
Brazil Vintti Tempo inteiroLocation: Latin America (remote) Working hours: 9:00 AM to 5:30 PM CST Salary : 1300 - 1600 USD Overview We’re looking for a Billing & Customer Support Specialist to join our team! In this role, you’ll handle billing processes with precision and provide outstanding support to our clients, many of whom are navigating challenging immigration journeys The...
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Customer Support Specialist
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Customer Support Specialist
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Brazil UserGuiding Tempo inteiroWe’re looking for a proactive and customer-focused Customer Support Specialist to join our remote team at UserGuiding in Brazil. If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we’d love to hear from you.What you’ll doHandle support requests through live chat, video call and other channels, ensuring...
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Spanish Customer Specialist
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Brazil United Innovation Solutions LLC Tempo inteiroCompany Description As United Innovation, we have been developing mobile applications since 2010. We reach millions of people by releasing our applications in AppStore and Google Play Store. We have millions of registered users. We support many languages in our applications. We aim to completely finish the user by developing innovative and user -friendly...
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Spanish Customer Specialist
3 semanas atrás
Brazil United Innovation Solutions LLC Tempo inteiroCompany DescriptionAs United Innovation, we have been developing mobile applications since 2010.We reach millions of people by releasing our applications in AppStore and Google Play Store.We have millions of registered users. We support many languages in our applications.We aim to completely finish the user by developing innovative and user -friendly...
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Brazil Xenia Tempo inteiroImplementation & Customer Support Specialist (Part-Time) - XeniaAbout XeniaXenia is a leading operations management platform that helps restaurants and retail businesses streamline their daily operations, ensure compliance, and drive accountability through digital checklists, audits, and real-time reporting.Role OverviewWe're seeking a dynamic Customer...
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Brazil Genesis Tech Tempo inteiroCompany Description Genesis is an ecosystem of IT companies focused on building global innovative products. It is among the largest global app developers, with over 400 million downloads worldwide and tens of millions of monthly users. Genesis has co-founded now independent tech companies such as Jiji, BetterMe, and Headway, and is actively developing...
