Senior Professional Services Analyst

3 semanas atrás

São Paulo, São Paulo, Brasil CONDUENT Tempo inteiro
About Conduent:

Conduent provides crucial services for Fortune 100 companies and governments, striving for extraordinary results. Join us and become part of a culture that celebrates individuality.

Job Description:

Job Track Description:

  • Requires formal education and expertise in professional, sales, or technical fields.
  • Performs technical tasks.
  • Manages and contributes to projects.
  • Uses deductive reasoning to solve issues and provide recommendations.
  • Engages with key stakeholders and influences decisions.
  • Utilizes past knowledge to deliver outcomes.
  • Capable of self-guided work.
  • Must have a college or university degree.

General Profile

  • Experience and knowledge in the respective field.
  • Applies best practices and business insights to enhance products/services.
  • Solves intricate problems with a fresh perspective.
  • Self-driven, requiring minimal supervision.
  • Acts as a guide for less experienced peers.

Functional Knowledge

  • Possesses theoretical expertise in concepts, practices, and procedures.

Business Expertise

  • Familiar with industry best practices and team cooperation.
  • Understands competition and unique selling points.

Impact

  • Impacts various customer-related and operational activities.
  • Operates within established guidelines and policies.

Leadership

  • Acts as a mentor for less experienced colleagues.
  • Leads small projects with manageable risks and resources.

Problem Solving

  • Resolves complex issues.
  • Brings a fresh outlook to existing solutions.
  • Uses judgment based on a range of information sources.

Interpersonal Skills

  • Ability to articulate complex information clearly.
  • Works to build consensus within teams.

Responsibility Statements

  • Provides consulting services and recommendations to address business challenges, drive growth, enhance efficiency, and profitability.
  • Establishes rapport with mid- to high-level clients, delving into their business issues to offer optimal solutions.
  • Analyzes needs, defines project requirements, and proposes solutions for business challenges.
  • Gathers business data to gain insights into organizational structures and operational methods.
  • Facilitates client sessions to align expectations and meet deadlines.
  • Collaborates across internal teams to ensure successful project delivery.
  • Performs assigned tasks and complies with all policies and standards.
Closing:

Conduent is an Equal Opportunity Employer. We consider all applicants regardless of various factors. For disability-related accommodations, please reach out to us directly.

Conduent values the well-being of our associates and community. While COVID vaccinations are not mandatory for most U.S. positions, you may be asked to disclose your vaccination status where legally permissible.

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