Global Food Delivery Operations Expert

Job Overview About Our Team We're a fast-growing company on a mission to revolutionize food delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. In a short span of time, we've become an industry leader in multiple regions and are now present in over 20 cities. Following our successful launch in new markets, we're bringing that same speed and innovation to more areas, and expanding globally. Job Responsibilities: Strategic Goal Decomposition and Planning Utilizing clear logical thinking, scientifically decompose business goals into actionable and traceable process indicators (Input Metrics) for the team, calculate man-hour efficiency at each stage, and forecast manpower based on the efficiency of each task. Monitor the team's order completion progress in real time, ensuring that key business indicators such as overall goal progress by city and module, as well as man-hour efficiency and other data are fully tracked and reported. Adjust manpower allocation and performance plans promptly, establish a goal early warning mechanism, and coordinate with the team for rapid response. Use various methods (including but not limited to product tools, data analysis, etc.) to build online data dashboards, efficiently perform data calculations, and monitor all modules. Closely collaborate with product and data teams to ensure the online construction of the data metric system. Identify bottlenecks and opportunities for partner business growth through data analysis, identify key factors affecting performance, and propose improvement suggestions. Required Skills and Qualifications A bachelor's degree or above, with at least three years of experience in internet industry operations or data analysis; experience in food delivery is preferred. (Hard Requirements) Proficient in SQL, able to independently build dashboards, and skilled in data extraction, processing, and visualization. Strong data sensitivity, able to independently analyze business problems and propose optimization suggestions. Excellent business analysis and problem-solving skills; able to extract core insights from complex data and formulate actionable recommendations. Excellent project management and cross-departmental communication and coordination skills; able to effectively promote multi-party collaboration. Strong sense of purpose and responsibility; able to maintain high efficiency in a fast-paced environment. Language Requirements: Fluent English; those who can communicate in English as a working language are preferred. Why Join Us? Our company is redefining the future of food delivery with a bold vision and innovative spirit. As a fast-scaling brand under our global ambition, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. Whether you want to specialize in your field or gain cross-functional experience, we empower you to take charge of your career. As we expand globally, we are committed to building a workplace that reflects our unique culture while incorporating global best practices. You'll be part of a company that's transforming the delivery industry while supporting local communities, empowering merchants, and delivering outstanding customer experiences. At our company, you'll collaborate with a passionate and pragmatic global team across over 57 countries, bringing diverse perspectives that drive creativity and innovation. We believe diversity is our strength and it pushes us to deliver better solutions for our customers and partners in Hong Kong, Saudi Arabia, and beyond. Our company offers limitless career growth and equal development opportunities, empowering you to grow as the company grows. Every day presents an opportunity for you to make a meaningful impact, grow professionally, and be part of something extraordinary. You'll thrive in a dynamic environment where every contribution is valued.