Remote Digital Operations Coordinator

Hiring: Remote Digital Operations Coordinator (Technical Operations Specialist ) Company: Copy Squad
Reports to: CEO/Owner
Status: FULL-TIME / CONTRACT
Location: Remote

Position Overview
Do you love building systems that make everything run smoother?

Are you energized by automation, tech integrations, and streamlining workflows across multiple brands?

Do you thrive behind the scenes, keeping operations tight while freeing up creative leaders to stay in their zone of genius?

Then Copy Squad wants you on the team.

About The Company
We’re hiring a Remote Digital Operations Coordinator / Technical Operations Specialist to serve as an integrator across three brands, Copy Squad, PickJunkies, and our agency division. In this role, you’ll work directly with the CEO to build and maintain automations, streamline onboarding, organize creative assets, and analyze performance data. Your contributions will form the operational backbone of the business, enabling the creative team to stay focused on strategy and growth.

Copy Squad is a boutique agency that helps businesses scale through direct-response copywriting and strategic marketing. We specialize in high-converting funnels, email campaigns, and sales pages that deliver measurable results. Our culture values autonomy, clarity, and execution. We’re lean, agile, and driven by outcomes, not fluff.
This role is ideal for someone who is tech-savvy, proactive, and thrives on solving operational challenges. If you’re energized by creating systems, managing complexity, and turning ideas into action, you’ll fit right in.

Learn more about the company

Responsibilities
Build and manage automations in GoHighLevel (tags, triggers, email/SMS sequences, upsell/downsell flows)
Automate cross-sell and upsell campaigns (e.g., lifetime pass offers triggered post-purchase)
Integrate fulfillment extras (e.g., Printify t-shirt delivery) into automation stack
Maintain and optimize onboarding sequences from purchase → Discord → product access
Simplify onboarding for less tech-savvy users with walkthroughs and explainer videos
Maintain a centralized swipe file system for copywriters (Notion-based)
Organize and distribute high-performing promos, emails, and ads for easy access if requested by writers.
Use GoHighLevel API or integrations to track email performance (open/click rates)
Gather top-performing client promos and store them for internal use
Maintain templated assets for junior-level tasks (order forms, upsells, offers)
Ensure funnels (opt-ins, follow-ups, upsells) are running and optimized
Implement upsell triggers and fulfillment automation
Act as an ops partner across all brands, tying together tech, customer experience, and internal processes
Take over low-leverage tasks currently handled by the CEO and design lead
Focus first 30/60/90 days on agency swipe system, PickJunkies onboarding, and Copy Squad automations

Requirements
Exceptional fluency in English across reading, writing, and verbal communication
Minimum 2 years of experience in digital marketing or a similar agency environment (preferred)
Minimum 2 years of hands-on experience with automations, integrations, and system optimization
Minimum 2 years of project management experience using PM tools (e.g., ClickUp, Asana—not ticketing platforms)
Leadership experience in managing teams or cross-functional projects (preferred)
Familiarity with copywriting and marketing funnels (preferred)
Strong technical aptitude; comfortable working with automation platforms and digital tools
Proven ability to identify inefficiencies and implement long-term, scalable solutions
Skilled in breaking down complex projects into clear, actionable steps
Capable of making sound decisions independently and managing multiple priorities

Additional requirements:
Available to work in U.S. EST time zones
Access to a computer and basic tech setup
Reliable internet connection
Reliable and distraction-free work environment
Financial industry knowledge is helpful
Project Management tool experience with Notion or similar software, highly preferred [Not ticketing tools like Jira]

This position is for a person who is:
Highly organized and detail-oriented
Strong follow-through and task completion skills
Proactive self-starter who takes initiative without needing micromanagement
Operates with a sense of urgency and accountability
Comfortable being direct and assertive, especially around deadlines
Professional and composed in fast-paced environments
Solution-oriented with a positive, can-do attitude
Takes ownership and avoids excuses
Motivated by impact and loves getting things done

This position is NOT for someone who:
Struggles with follow-through or self-management
Has to be pushed to do their job
Prefers a slow-paced work environment
Lacks a sense of urgency
Thinks “good enough is good enough”
Makes excuses
Doesn’t care about getting exceptional results
Is unavailable to work during U.S. EST time zone
Can’t stand political conservative viewpoints
Hates the financial industry

Software Utilized by Company
GoHighLevel, Notion, Google Workspace, Printify

Offer Details
Full-time, remote, contractor position
BRL: R$6.720,00 - BRL: R$7.280,00/month
No benefits provided

Our Cultural Pillars :
We are professionals. We get the job done, done right, and done on time.
We deliver high-quality work.
We are efficient but not frenetic.
We use systems and processes to stay on task and finish on time.
We do not make excuses.

Interview Process :
To better allow you to display your skills and to help us determine the best candidates, our recruiting process is approximately four to five weeks and takes place in four rounds:
Initial Application
Skills Application
Live interview with our recruiting agency
Final interview with CEO or manager
If selected, you will be invited by email to progress to the next round.