Technical Consultant

3 semanas atrás

Rio de Janeiro, Brasil RedHolt Tempo inteiro

Technical Consultant – Broadcast & Streaming SolutionsRio de Janeiro, BrazilWe’re seeking a Technical Consultant to join a high-performing team supporting one of Europe’s most prominent broadcast and streaming providers. This role involves working hands-on with cutting-edge video delivery technology and supporting large-scale deployments across live TV and IP-based platformsIf you thrive in Linux environments, enjoy solving complex problems, and can communicate confidently with enterprise clients, this is an exciting opportunity to work with next-gen media infrastructure.Key Responsibilities:Provide technical support for proprietary media software systems used by a major broadcast customerRespond quickly to platform incidents, update stakeholders, and support root-cause analysisSupport the installation and configuration of video delivery components in both lab and production environmentsParticipate in new deployments and contribute to knowledge sharing across the teamActively manage and resolve backlog ticketsParticipate in a 24/7 support and onsite rota (Heathrow area) after training is completedWhat You’ll Bring:Strong, proven experience in Linux-based environments (mandatory)Advanced troubleshooting skills and experience working with complex systems (mandatory)Excellent communication skills with a client-facing mindsetPrevious experience supporting B2B or enterprise-level customersBonus if you have experience with SQL/Oracle/MongoDB or within the Video/OTT ecosystem

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