Project manager

Há 2 dias

Nova Lima, Minas Gerais, Brasil Netvagas Tempo inteiro

If youre passionate about leading projects end-to-end, aligning teams, and ensuring clients achieve real impact, this role is for you.

What you will do
  • Lead end-to-end Medallia implementation projects, from discovery and design through testing, training, and go-live.
  • Act as the main point of contact for clientsbuilding strong relationships, managing expectations, and ensuring smooth delivery.
  • Coordinate cross-functional teams (consultants, solution architects, developers, and client stakeholders) to keep milestones and deliverables on track.
  • Define project plans, timelines, and scope while proactively managing risks, issues, and dependencies.
  • Facilitate workshops and design sessions, ensuring clear communication and stakeholder engagement at every stage.
  • Drive continuous improvement by identifying ways to optimize delivery, enhance processes, and maximize the client experience with Medallia.
What we are looking for
  • Experience as a Project Manager, ideally in SaaS or other tech-driven environments.
  • Strong organizational and problem-solving skills to keep complex projects on track.
  • Excellent communicationyoure equally effective with executive sponsors and technical teams.
  • Ability to manage multiple priorities with a focus on quality and client success.
  • Fluent English and Spanish.

At SMT, Project Managers are strategic partners who shape outcomes and help clients unlock the full value of Medallia. Youll lead high-impact projects, work with global clients, and collaborate with an expert team passionate about customer experience.

Join us and help transform how organizations understand and act on customer experiences.

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