Technical Customer Support
3 semanas atrás
About us Kodif is a customer support automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers.Role DescriptionThis is a full-time remote role for a Technical Customer Support position. Technical Customer Support will be responsible for providing assistance and resolving customer issues related to our platformQualificationsStrong analytical and troubleshooting skillsAt least 5 years of experience in Customer SupportExcellent problem-solving abilitiesExcellent communication skillsExperience in customer satisfaction and delivering high-quality supportExcellent written and verbal communication skills (English)Experience writing Knowledge Base articles and creating Standard Operating ProceduresExperience in US companies is a plusExperience in the software or technology industry is a plusMoreRemote from Latin AmericaPST working hoursCompensation: $500-2000 per month
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Technical Support Engineer
3 semanas atrás
Brasília, Brasil Hoymiles Tempo inteiroHoymiles Power Electronics Inc., is a globally leading inverter manufacturer with offices and services around the globe. The headquarters is based in Hangzhou China and the R&D department and manufacturing facilities are also based there. Hoymiles has a significant R&D team to design and manufacture state-of-the art microinverter & hybird inverter for the...
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Sr. Engineer, Technical Support
3 semanas atrás
Brasília, Brasil Canadian Solar Inverter Tempo inteiroMAIN PURPOSE AND KEY RESPONSIBILITIES:1. Responsible for answering technical/product questions from sales/customers to provide product solution.2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...
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Technical Support Engineer
1 semana atrás
Brasília, Brasil Sumsub Tempo inteiroSumsubis the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...
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Customer Support
1 semana atrás
Brasília, Brasil NextPax Tempo inteiroNextPax is a rapidly growing Travel Tech company and we are seeking highly motivated and results-driven individuals to join our Customer Support & Onboarding team in the LATAM area.You love to provide service to our partners!The Customer Support & Onboarding Specialist is an integrated part of our commercial team and with the main objective to provide our...
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Customer Support Specialist
Há 5 dias
Brasília, Brasil TuoTempo Tempo inteiroJob DescriptionOur customer support team excels in delivering top-notch service, blending strong communication skills with technical expertise. We're on the lookout for a curious team player who enjoys unravelling complex technical issues and adeptly bridges the gap between customers and our dynamic tech and product teams. The interaction with our customers...
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Technical Service Engineer
2 semanas atrás
Brasília, Brasil Solax Power Brasil Tempo inteiroEstablished in 2012, SolaX Power is dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. Solax Power is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 2000 employees globally, and we continue...
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Technical Writer
Há 1 mês
Brasília, Brasil Telit Tempo inteiroAbout TelitTelit ( is an industry leader with over 20 years of experience in providing wireless solutions. We understand the tremendous role wireless technology plays in today’s business and deliver a suite of products and services that integrates all aspects of wireless networks, devices, and applications.FOR CONSIDERATION SEND CVs IN ENGLISH...
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Technical Account Manager
1 semana atrás
Brasília, Brasil Lightmeter Tempo inteiroAbout LightmeterWe enable the most crucial part of B2B businesses: their revenue. Our customers love us for the results we enable them to deliver and the excitement that generates.We are geeks turned founders who have distinctive backgrounds, top-notch education, and entrepreneurial spirit. We ran other early stages and scale-up startups, including 1...
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Customer Implementation Specialist
Há 4 dias
Brasília, Brasil Quartile Tempo inteiroThis a long-term PJ contract position based out of Brazil.OVERVIEW:We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding...
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Desktop Support Analyst
3 semanas atrás
Brasília, Brasil HCL Technologies Tempo inteiroResponsibilitiesTo support daily technical support activities for desktop, laptop & printersTo set up and test desktop computer peripherals(New users)To perform the system changes adhered to organizational policiesConduct remote desktop troubleshoot to end-users along with documentation ticket maintenanceMaintain technical documentation in association with...
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Customer Success Manager
Há 4 dias
Brasília, Brasil nOps.io Tempo inteiroAbout the CompanyAt nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...
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Desktop Support Analyst
3 semanas atrás
Brasília, Brasil HCL Technologies Tempo inteirosupport daily technical support activities for desktop, laptop & printersTo set up and test desktop computer peripherals(New users)To perform the system changes adhered to organizational policiesConduct remote desktop troubleshoot to end-users along with documentation ticket maintenanceMaintain technical documentation in association with other functional...
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SAP dCEM
1 semana atrás
Brasília, Brasil HCLTech Tempo inteiroSAP dCEM (Digital Customer Engagement Manager)Technical Skill Set required to perform above tasks:Advanced englishTechnical expertise in SAP Basis area with minimum of 5+ years of experience.2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management).Good understanding & hands-on experience required in S/4 HANA...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil Cropin Tempo inteiroLocation: Brazil JobSummaryThe Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted...
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Remote Customer Support
Há 5 dias
Brasília, Brasil ModSquad Trabalho remoto Freelance Tempo inteiroModSquad has partnered with a top music streaming service and we are currently seeking music-lovers that want to join our team. We are currently seeking experienced Customer Support Representatives who are passionate about providing world-class support.This is a fully remote opportunity and as a member of this team, you will respond to customer inquiries via...
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Tier 2 Technical Consultant
Há 1 mês
Brasília, Brasil Netsurit Tempo inteiroAre you a skilled technical professional ready to tackle complex challenges? As aTier 2 Technical Consultant , you'll deliver exceptional client support and ensure seamless infrastructure operations.Netsurit is a leading managed services provider that empowers businesses in healthcare, finance, and manufacturing to focus on their core objectives. We offer...
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Remote Social Media Customer Support
Há 5 dias
Brasília, Brasil ModSquad Trabalho remoto Freelance Tempo inteiroHave you created the perfect music playlist? Apply to this opportunity today!ModSquad has partnered with a top music streaming service and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team.This is a fully remote opportunity and as a member of this team, you will respond to customer inquiries via social...
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Cyber Security Pre-sales Engineer
Há 7 dias
Brasília, Brasil Hillstone Networks Tempo inteiroSkills & QualificationsTypically requires 5 – 8 years of field sales and technical experienceExperience on technical/pre-sales support as a sales, systems engineer or solutions architectKnowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, NGFW, NDR, XDR, Cloud Security, ZTNA, SD-WAN, CGNATCyberSec and Networking...
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Cyber Security Pre-sales Engineer
Há 7 dias
Brasília, Brasil Hillstone Networks Tempo inteiroSkills & QualificationsTypically requires 5 – 8 years of field sales and technical experienceExperience on technical/pre-sales support as a sales, systems engineer or solutions architectKnowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, NGFW, NDR, XDR, Cloud Security, ZTNA, SD-WAN, CGNATCyberSec and Networking...
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DevOps Technical Leader
3 semanas atrás
Brasília, Brasil ClearScale Tempo inteiroRequirements4+ years of experience in implementing/leading DevOps activitiesAWS Ops experience is a must . We are looking for a minimum of 1 yearMust Haves: EC2, IAM, S3, ELB/ALB, CloudWatch, VPC and Networking, RDS, CloudFront, Deployment Tools, Systems ManagerGood to have: ECS, EMR, SQS, API GW, othersExperience with design, implementation and...