Field Care Manager

Overview

Become a part of our caring community and help us put health first. The Field Care Manager Registered Nurse (RN) assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness by guiding members and families toward resources appropriate for the care and wellbeing of members. The Field Care Manager Nurse employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues.

The Field Care Manager Registered Nurse key roles and responsibilities may include the following:

• Identifies and resolves barriers that hinder effective care.
• Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations.
• Creates plans of care.
• Communicates with internal and external stakeholders.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures.
• Visits Medicaid members in their homes, Supportive Living Facilities, and/or Long-Term Care Facilities and other care settings – 75-90% local travel (see Additional Information section).

Required Qualifications

• Must reside in the state of Illinois, preferably in the following cities: Peoria, Pekin, Macomb, Galesburg, and Springfield.
• Registered Nurse (RN) in the state of Illinois without disciplinary action. Must have experience working with the adult population.
• 2+ years of experience in in-home case/care management.
• Clinical nursing experience required (hospital, acute care, or home health).
• Ability to travel 75-90% within the state of Illinois.
• Knowledge of community health and social service agencies and additional community resources.
• Exceptional communication and interpersonal skills with the ability to quickly build rapport.
• Ability to work with minimal supervision within the role and scope.
• Ability to use a variety of electronic information applications/software programs including electronic medical records.
• Intermediate to advanced computer skills and experience with Microsoft Word, Outlook, and Excel.
• Humana's TB screening program: This role is patient facing and is part of Humana's TB screening program. TB screening is required if selected for this role.
• Humana's Driver Safety Program: This role requires a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Preferred Qualifications

• Bachelor of Science in Nursing (BSN).
• Experience with Medicare/Medicaid members.
• Experience with health promotion, coaching, and wellness.
• Previous managed care experience.
• Bilingual — English, Spanish.
• Certification in Case Management.
• Motivational Interviewing Certification and/or knowledge in the area.

Additional Information

• Workstyle/Travel: This is a Hybrid – Home position that requires occasional onsite work at the market office in Schaumburg, Illinois, as well as 75-90% travel in the field to visit members throughout Chicago.
• Work Schedule: Monday - Friday; 8am - 5pm CST

Work at Home Requirements

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Associates who live and work from home in Illinois will be provided bi-weekly reimbursement for internet expenses.
• Humana will provide home or hybrid home/office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space free of ongoing interruptions to protect member PHI/HIPAA information.

Interview Format

As part of our hiring process, we use interviewing technology provided by HireVue, a third-party vendor. If selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded voice interview and/or an SMS text interview. A pre-recorded interview may take approximately 10-15 minutes, and an SMS interview may take 5-10 minutes. Your recorded interview(s) will be reviewed, and you will be informed if you will move forward to the next round.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits include medical, dental, and vision benefits; 401(k) retirement savings plan; paid time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave); short-term and long-term disability; life insurance; and other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, and compensation and training, including apprenticeship, at all levels of employment.

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