Health Coach

Overview

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The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. At Howard University, we prioritize well-being and professional growth.

Here Is What We Offer

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us

Job Function and Purpose

Basic Function: The purpose of this position is to evaluate and improve the health and wellness of clients. The position is responsible for the supervision of medical and clerical staff in collaboration with the Medical Director to maintain quality services and efficient operations.

Supervision

Responsible for orienting and training medical and clerical staff and assigning and reviewing their work. May also be responsible for acting in a "lead" or "senior" capacity over other positions performing essentially the same work, or related technical tasks and reporting to a higher level on a formal basis.

Nature and Scope

Internal contacts include medical faculty, Faculty Practice Plan staff, HU/HUH staff, third party payers. External contacts include executive alumni, vendors/contractors, and general public and external agencies.

Principal Accountabilities

• Guide clients toward optimal health within the continuum of chronic disease to well-being.
• Facilitate client's behavior change using mindfulness skills and motivational interviewing.
• Counsel clients to assess their overall health and determine long-term goals.
• Help clients develop strategies for achieving goals.
• Collaborate with provider to ensure that strategies align with overall treatment plans.
• Conduct one-on-one health coaching sessions by providing client education and instruction as directed by the provider.
• Coordinate medical referrals from provider to specialists for clients with chronic comorbidities.
• Maintain referral log/referral tracking system and distribute to the appropriate provider.
• Record patients' medical history, vital statistics, and information such as test results in medical records.
• Retrieve lab reports, dictations, and files and maintain orderly records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Authorize drug refills and provide prescription information to pharmacies.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Prepare and administer immunizations and medications as directed by a provider.
• Manage vaccine inventory for your clinic.
• Order all necessary vaccines and medical supplies for the efficient operation of the clinic to ensure compliance with current healthcare regulations, medical laws, and high ethical standards.
• Maintain accurate and up-to-date client records and documentation in accordance with grant guidelines and confidentiality requirements.
• Assist in data collection and outcome measurement efforts, ensuring the timely and accurate reporting for grant effectiveness.
• Identify, analyze, and interpret trends or patterns in complex data in core performance measures that are most critical to the care and treatment of patients.
• Monitor health and immunization status of clients to improve patient outcomes.
• Supervise all medical and clerical staff to ensure adherence to policies, procedures, and standard systems.
• Implement and supervise effective front office business processes, including liaison between the clinic and FPP administration to assist with closures of provider schedules and support the medical director in daily work and performance of staff.
• Make recommendations for staff to receive appropriate training and support to perform job functions.
• Keep leadership informed about staff performance.
• Coordinate and oversee regular building maintenance and repairs.
• Represent department appropriately and maintain effective relationships within the clinical enterprise including ancillary departments, HUH, Faculty Practice Plan Business Office, employers, and other key constituencies.
• Performs other business duties as assigned.

Core Competencies

• Knowledge of supervisory practices and principles.
• Skill in organizing work of self and others.
• Ability to plan, organize, coordinate and prioritize work in situations with diverse demands.
• Knowledge of personal computer and word-processing, database, spreadsheet, and presentation software.
• Knowledge of clinic operations to perform administrative/clerical functions and requirements of the organization.
• Knowledge of examination, diagnostic and treatment room procedures.
• Knowledge of Medical Terminology.
• Knowledge of common safety hazards and precautions to maintain a safe work environment.
• Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs.
• Skill in maintaining records and recording test results.
• Skill in establishing and maintaining effective working relationships with clients, medical staff, and the public.
• Detail-oriented with the ability to follow established priorities or procedures and deliver quality customer service.
• Ability to use good judgment, make sound decisions and demonstrate tact and diplomacy.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Ability to communicate with people from various educational levels and backgrounds.

Minimum Requirements

Bachelor's Degree and 1-3 years of related work experience. 8 years of related work experience in health coaching, wellness, or a related field (e.g., counseling, fitness, or healthcare) may be substituted in lieu of educational qualifications. Relevant Experience: Certification from a recognized health coaching program (e.g., National Board for Health & Wellness Coaching, ACE, ICF) is required. Previous supervisory responsibility required.

Compliance Salary Range Disclosure
$60,000-$70,000

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Online Audio and Video Media

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