Accounting Manager

We are a fast-growing U.S.-based bookkeeping and accounting firm supporting 50+ clients and expanding rapidly. We're looking for a proactive and detail-oriented Accounting Manager with hands-on experience in bookkeeping, team leadership, and U.S. or Canadian accounting standards. You'll manage a team of bookkeepers, oversee daily deliverables, perform quality control, and serve as a key escalation point for client accounts.

This is a high-ownership role for someone who's an expert in QuickBooks, thrives in a remote environment, and enjoys leading others to operational excellence.

Team Leadership & Coaching

• Manage, coach, and mentor 2–3 bookkeepers while fostering a culture of ownership and accountability.
• Perform regular quality reviews and coach staff on bookkeeping best practices, including client-specific standards.
• Conduct 1 : 1s, performance check-ins, and ensure timely completion of client deliverables.

Client Relationship Management

• Serve as the primary escalation point for complex client queries.
• Support clients directly during transitions (e.g., from a retiring bookkeeper) and lead onboarding if necessary.
• Ensure accurate and responsive communication, including written correspondence and live client calls.

Accounting Oversight

• Perform or supervise reconciliations for bank accounts, credit cards, loans, and vendor accounts.
• Ensure timely and accurate reporting: monthly closes, balance sheet reviews, and journal entries.
• Manage vendor payments and reconcile AP / AR activity as needed.

Process & Tools Management

• Own task management in Asana, ensuring SOPs and workflows are followed and documented.
• Maintain high-quality reporting and documentation using QuickBooks Online, Excel, and cloud tools.
• Contribute to internal process improvement projects and cross-functional initiatives.

Strategic & Operational Contribution

• Participate in leadership meetings and provide input on planning, growth strategy, and hiring needs.
• Identify potential service improvements, automation opportunities, or workflow bottlenecks.
• Work closely with the CEO and other managers to support scalability and client satisfaction.

• 5+ years of full-cycle bookkeeping / accounting experience (U.S. or Canadian clients preferred).
• 2+ years of experience managing accounting or bookkeeping teams.
• Strong proficiency in QuickBooks Online (desktop knowledge is a plus).
• Experience using Asana, Slack, Zoom, and G Suite tools.
• Knowledge of Canadian tax systems and reconciliation processes is a major plus.
• Strong verbal and written communication skills in English.
• Proven ability to troubleshoot, prioritize, and problem-solve autonomously.
• Strong understanding of remote work environments and digital workflows.

• You're an excellent bookkeeper yourself and know how to coach others to your standards.
• You're passionate about leadership and can keep multiple projects moving forward.
• You're calm under pressure, adaptable with shifting priorities, and thrive in a remote-first culture.
• You're a great communicator—especially in writing—and value clear, structured collaboration.