Technical Support Specialist
Há 6 dias
Competitive salary ranging from $32 to $36 per hour
Opportunity for career advancement within a rapidly growing organization
Comprehensive benefits package including medical, dental, and vision plans
Paid parental leave and 401K matching plan
Supportive and inclusive workplace culture that prioritizes employee well-being
Flexibility to work remotely
What to Expect (Job Responsibilities)- Provide remote technical support for installation, programming, testing, and servicing of security systems and equipment
- Read and interpret blueprints, schematics, and manuals to determine installation procedures
- Execute technical aspects of multiple projects, including programming and customer training
- Collaborate with project managers to coordinate project activities and improve customer satisfaction
- Mentor less experienced staff and assist in troubleshooting and problem resolution
- Minimum of 2+ years of related field experience
- Strong technical skills in electronic security systems and programming
- Excellent verbal, written, and interpersonal communication skills
- Solid organizational skills with the ability to manage multiple projects simultaneously
- Advanced computer skills including familiarity with MS Office applications
- Experience in electronic security, fire alarm & life safety, or building automation industries
- Familiarity with networking and data management
- Understanding of relay logic and physical security systems
#SecuritySystems #TechnicalSupport #CareerOpportunity #InclusiveWorkplace #CompetitivePay
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