Specialty Billing Representative

Há 5 dias

Belém, Pará, Brasil Mid Atlantic Retina Tempo inteiro
Overview

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment Available to new hires only- not available to agency hires, internal transfers, or re-hires.

Job Type: Full Time

Benefits

Medical, Dental, Vision, Sick Time, Vacation Time, 7 Paid Holidays and more

Responsibilities

Specialty Billing is responsible for verifying all benefits as they pertain to specialty drug injections and all the co-pay assistance funds. They are also responsible for following up with accounts receivable for any necessary payer.

  • Verifies all benefits for scheduled injection appointments.
  • Evaluates all benefits for patient responsibility and notates accurate collection amounts.
  • Obtains all necessary pre-authorizations or pre-determinations for each patient to have treatment with a specialty drug.
  • Monitors all assigned schedules for add-ons and changes.
  • Assists in general billing AR when needed including but not limited to claims follow up, calls to insurances and anything necessary to obtain payment for all specialty drugs.
  • Recognizes, interprets, and evaluates inconsistencies, discrepancies, and inaccuracies in accounts along with system files, and initiates appropriate corrective methods.
  • Act as customer service representative in person or by telephone for any patient's questions about their account.
  • Maintain up to date billing knowledge of insurance carriers and their clinical policies.
  • Works overtime as needed.
  • Travels to other MAR locations as needed.
  • Performs other duties as assigned.
Competencies
  • Problem Solving / Analysis - Creative problem solving within defined acceptable parameters. Identifies and resolves problems in a timely fashion.
  • Customer Service- Superior listening skills, professional demeanor, and appropriate firmness.
  • Conflict Resolution- Responds promptly to customer needs. Ability to handle difficult patient interactions relative to sensitive billing issues.
  • Detail Oriented - Ensure proper procedures, protocols and processes are complied with consistently.
  • Strong Interpersonal Skills- Works effectively with patients, employees, and physicians.
  • Creative problem solving within defined acceptable parameters.
  • Time Management- maintains high volume productivity level for essential functions.
  • Ethical Conduct - Maintains confidentiality.
Required Education and Experience
  • Medical billing experience preferred.
  • Knowledge of benefit investigation including obtaining eligibility information, authorizations, and referrals.
  • Experience with CPT codes and ICD-10. Microsoft Office Suite required.
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