
Service Desk Manager
1 semana atrás
Responsibilities:
As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include:
- Strategic management of the Service Desk operation
- Acting as an escalation point
- Resource planning and allocation
- Performance indicator analysis (KPIs and SLAs)
- Client relationship
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Service Desk Manager
Há 6 dias
São Leopoldo, Brasil Hcltech Tempo inteiroResponsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development.Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...
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Service Desk Manager
1 semana atrás
São Leopoldo, Brasil HCLTech Tempo inteiroResponsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include: - Strategic management of the Service Desk operation - Acting as an escalation point - Resource...
-
Service desk manager
1 semana atrás
São Leopoldo, Brasil HCLTech Tempo inteiroResponsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource...
-
Service Desk Manager
Há 3 dias
São Leopoldo, Brasil Hcltech Tempo inteiroResponsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development.Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource planning and...
-
Service Desk Manager
1 semana atrás
São Leopoldo, Brasil Hcltech Tempo inteiroResponsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource planning...
-
Service Desk Manager
1 semana atrás
São Leopoldo, Brasil Hcltech Tempo inteiroResponsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development.Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...
-
Service Desk Manager
1 semana atrás
São Leopoldo, Rio Grande do Sul, Brasil HCLTech Tempo inteiro R$90.000 - R$120.000 por anoResponsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...
-
Service Desk Manager
1 semana atrás
São Leopoldo, Brasil HCLTech Tempo inteiroResponsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource planning...
-
Service Desk Manager
1 semana atrás
São Leopoldo, Brasil HCLTech Tempo inteiroResponsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource planning...
-
Service Desk Manager
1 semana atrás
São Leopoldo, Brasil HCLTech Tempo inteiroResponsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...