Service Desk Manager

Responsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...

Responsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development.Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...

Responsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...

OverviewAs a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development.Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...

Responsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development.Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource planning and...

Responsibilities: As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource planning...

Overview As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include: Strategic management of the Service Desk operation Acting as an escalation point Resource planning and...

Service Desk Manager This role will lead the technical support operation, ensuring service excellence, alignment with objectives, and continuous team development. Responsibilities include: Strategic management of the Service Desk operation. Acting as an escalation point. Resource planning and allocation. Analysis of performance indicators (KPIs and SLAs)....

Analista de Service Desk (INGLÊS), HCLTechSão Leopoldo/RS (Presencial) / Analista de Service Desk (INGLÊS) / IntegralSomos a HCLTech, uma das maiores empresas de tecnologia e DSA que mais crescem no mundo, com mais de profissionais espalhados em 54 países, impulsionando o progresso através de recursos líderes do segmento e centrados nas áreas de...

Analista de Service Desk (INGLÊS), HCLTechwww.Hcltech.ComSão Leopoldo/RS (Presencial) / Analista de Service Desk (INGLÊS) / IntegralSomos a HCLTech, uma das maiores empresas de tecnologia e DSA que mais crescem no mundo, com mais de 219.000 profissionais espalhados em 54 países, impulsionando o progresso através de recursos líderes do segmento e...