Domande Risposte Di Un Esperto In Supporto Tecnico

3 semanas atrás


Recife, Brasil Stone Tempo inteiro
Descriviamo il ruolo di un Esperto in Supporto Italiano : I lavori consistono nell'assistere i clienti via telefono, email e chat risolvendo le loro problematiche. Occorre resettare ID, risolvere problemi relative a posta elettronica e browser;
utilizzare Knowledge Base/SOP e registrare ticket per tenere traccia dei lavori svolti. In caso di necessità, è previsto l'escalamento secondo processo e assegnazione di priorità ai casi da risolvere. È essenziale raggiungere gli SLA di risoluzione,

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    Descriviamo il ruolo di un Esperto in Supporto Italiano : I lavori consistono nell'assistere i clienti via telefono, email e chat risolvendo le loro problematiche. Occorre resettare ID, risolvere problemi relative a posta elettronica e browser; utilizzare Knowledge Base/SOP e registrare ticket per tenere traccia dei lavori svolti. In caso di necessità, è...


  • Recife, Brasil beBeeSupporto Tempo inteiro

    Descriviamo il ruolo di un Esperto in Supporto Italiano : I lavori consistono nell'assistere i clienti via telefono, email e chat risolvendo le loro problematiche. Occorre resettare ID, risolvere problemi relative a posta elettronica e browser; utilizzare Knowledge Base/SOP e registrare ticket per tenere traccia dei lavori svolti. In caso di necessità, è...

  • Italian Instructor

    4 semanas atrás


    Recife, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiro

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    Recife, Brasil HCLTech Tempo inteiro

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