Customer Journey Service Supervisor

Há 3 dias


São Paulo, Brasil Great Wall Motor Brasil Ltda. Tempo inteiro
About the job Customer Journey Service Supervisor

KEY RESPONSIBILITIES:

Create GWM After Sales standard process with the following mind set:
"customer satisfaction through a lean and smart process"

Implement GWM After Sales process at all dealers

Create sustainability procedures to keep a high level at After Sales operations and customer satisfaction (self-evaluation, periodical audits and reports, etc)

Create online and face to face training



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