Customer Journey Service Supervisor
Há 3 dias
KEY RESPONSIBILITIES:
Create GWM After Sales standard process with the following mind set:
"customer satisfaction through a lean and smart process"
Implement GWM After Sales process at all dealers
Create sustainability procedures to keep a high level at After Sales operations and customer satisfaction (self-evaluation, periodical audits and reports, etc)
Create online and face to face training
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Customer Journey Service Supervisor
Há 5 dias
São Paulo, Brasil Great Wall Motor Brasil Ltda. Tempo inteiroAbout the job Customer Journey Service Supervisor KEY RESPONSIBILITIES:Create GWM After Sales standard process with the following mind set: "customer satisfaction through a lean and smart process"Implement GWM After Sales process at all dealersCreate sustainability procedures to keep a high level at After Sales operations and customer satisfaction...
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Customer Journey Service Supervisor
Há 5 dias
São Paulo, Brasil Great Wall Motor Brasil Ltda. Tempo inteiroAbout the job Customer Journey Service SupervisorKEY RESPONSIBILITIES: Create GWM After Sales standard process with the following mind set: "customer satisfaction through a lean and smart process" Implement GWM After Sales process at all dealers Create sustainability procedures to keep a high level at After Sales operations and customer satisfaction...
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Customer Service Manager
1 semana atrás
Sao Paulo, Brasil FARFETCH Tempo inteiroFARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...
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Online Journey Manager
1 semana atrás
Sao Paulo, Brasil PepsiCo Tempo inteiroOverview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...
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São Paulo, Brasil Amazon Tempo inteiroProgram Manager, ASIN Journey, Retail Operations & InitiativesAt Amazon Brazil, we value Diversity, Equity, and Inclusion (DEI) in all our job positions. Therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.The ASIN Journey team at Amazon Brazil is looking for a highly...
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Supervisor De Service Desk
Há 3 dias
São Paulo, Brasil RSG Management Service GmbH Tempo inteiroRSG BrasilLocal: São Paulo/SPCliente – ConfidencialCargo: Supervisor de Service DeskEstamos em busca de um(a) Supervisor(a) de Service Desk para liderar a equipe responsável pelo atendimento aos clientes, garantindo a qualidade do suporte técnico, cumprimento de SLA’s e melhoria contínua dos processos. O profissional será fundamental na interface...
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Sao Paulo, Brasil Amazon Tempo inteiroThe Catalog Journey Services team at Amazon is looking for highly motivated and talented candidate to support our catalog team. The ideal candidate must be highly analytical, be proficient in Excel, demonstrate written communication skills, attention to details, commitment to excellence, and great capacity to self management. In addition, the candidate must...
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Customer Service Specialist
1 semana atrás
São Paulo, Brasil Dow Tempo inteiroAt Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem...
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Crm And Customer Engagement Manager
1 semana atrás
São Paulo, Brasil Robert Walters Tempo inteiroOur client is searching for a CRM and Customer Engagement Manager to lead their efforts in enhancing customer relationships and driving data-informed strategies. The successful candidate will be responsible for implementing strategies that ensure high-quality data, optimising sales processes, conducting market research, and enhancing customer experiences.If...
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Head Of Customer Loyalty
Há 3 dias
São Paulo, Brasil Robert Walters Brasil Limitada Tempo inteiroWe're searching for a Head of Customer Loyalty & Experience to lead efforts in enhancing customer relationships and driving data-informed strategies. The successful candidate will be responsible for implementing CRM strategies that ensure high-quality data, optimizing sales processes, conducting market research, and enhancing customer experiences. If you're...
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Instalação de insulfilm para journey
Há 5 dias
Diadema (São Paulo), Brasil Cronoshare.com.br Trabalho remoto Freelance Tempo inteiroNecessito um serviço de Aplicação de Insulfilm com as seguintes características: Que serviço você precisa? Instalação de insulfilm Qual o modelo e ano do carro? Journey Em quantas janelas serão trabalhadas a película? Mais de 5 janelas Que tipo de insulfilm será trabalhado? De segurança Quando você quer começar o...
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Senior Customer Success Manager
1 dia atrás
São Paulo, Brasil Genesys Tempo inteirolocations - Sao Paulo (Flexible) - time type - Full time - posted on - Posted Today - job requisition id - JR106721 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations...
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customer service agent
Há 5 dias
são paulo, Brasil Randstad Tempo inteiroWe are looking for a Customer Service Agent – Portuguese (Day Shift) to join our Betfair International team. About the Role:Become a Customer Service Agent and play a key role in shaping the Betfair International customer experience! You'll be part of a dynamic team responsible for handling all customer inquiries across various channels like phone,...
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Customer Service Liaison
Há 4 dias
São Paulo, São Paulo, Brasil Randstad Tempo inteiroAbout the Role:As a Customer Service Agent, you will play a pivotal part in shaping the customer experience at Betfair International. You will be part of a dynamic team responsible for handling customer inquiries across various channels including phone, email, live chat, social media, and telephone betting.Be a customer championRespond promptly to customer...
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Customer Strategy and Value Associate
Há 5 dias
São Paulo, Brasil Feedzai Tempo inteiroThe Customer Strategy and Value (CSV) team supports our customers and prospects in assessing the impact and total value to be generated by Feedzai’s RiskOps platform. This is achieved by considering the broader impact in their strategic, customer experience, and risk agenda. By doing it, we are advising banks on how to improve their fraud prevention...
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Sales Growth Specialist, Global Services
1 semana atrás
São Paulo, Brasil Amazon Tempo inteiroGlobal Services (GS) plays a central role in our customers’ transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers’ end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support Operations, Managed Services,...
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Sao Paulo, Brasil Amazon Tempo inteiroThe Catalog Journey Services team at Amazon is looking for highly motivated and talented candidate to support our catalog team. The ideal candidate must be highly analytical, be proficient in Excel, demonstrate written communication skills, attention to details, commitment to excellence, and great capacity to self management. In addition, the candidate must...
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Bilingual Operations Supervisor
1 semana atrás
São Paulo, Brasil Recruta Simples Solucoes Digitais LTDA - ME Tempo inteiroBilingual Operations Supervisor (English) (SPTF)Career Opportunity at TeleperformanceAre you passionate about developing talent and looking for an opportunity to positively impact team performance? Teleperformance is looking for an Operations Supervisor to join our team in Lapa/SP!RequirementsProven experience as a Customer Service Supervisor, preferably in...
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Customer Service Analyst
1 semana atrás
São Paulo, Brasil Tate & Lyle Tempo inteiroEstamos buscando um Analista de Customer Service para se juntar à nossa equipe.O Analista de Customer Service ajuda os clientes fornecendo informações sobre produtos e serviços, recebe pedidos, coordena entregas e processa devoluções.Essa posição é o contato principal para clientes e stakeholders, atuando como o elo para garantir uma forte...
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São Paulo, São Paulo, Brasil TELEPERFORMANCE Tempo inteiroWe are seeking a skilled Customer Service Representative to join our team at Teleperformance. As a key member of our team, you will play a critical role in ensuring the delivery of exceptional customer experiences across multiple languages and channels.OverviewAs a Customer Service Representative, you will be responsible for handling incoming calls, emails,...