Account Manager, Onboarding

2 semanas atrás

Sao Paulo, Brasil Google Tempo inteiro

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
- Ability to communicate in English and Portuguese fluently to support client relationship management in this region.

**Preferred qualifications**:

- Experience managing and customizing to a customer base.
- Experience working with Google Ads, including execution level and consultative level.
- Ability to carry a quota and drive business growth.
- Ability to manage multiple projects at a time while paying attention to detail.
- Ability to take initiative with the capacity to lead, motivate, and work well with others.
- Ability to reach out to customers, and assist them in adding value to their business.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Manager, you will be a critical member of our Onboarding team, managing the onboarding of new advertising customers for Google throughout the region. You will engage with new customers and support them in learning how to utilize Google solutions for their business, while also developing digital advertising solutions that meet their growth goals and business objectives.
- In this role, you will manage the relationship with our acquisitions and sales team for customers. You will work with an engaged team to grow and transform the business, understand our advertisers' needs and to deliver measurable solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

**Responsibilities**:

- Provide strategic advice and help our customers get the return on their advertising investment by working closely in a consultative role with customers.
- Manage and develop trusted relationships with clients and help them achieve business goals.
- Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to Google's advertisers.
- Work closely with colleagues in New Business Sales (NBS) and Google Customer Solutions (GCS) Sales to deliver seamless customer handovers.
- Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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