Control Manager, Senior Associate

3 semanas atrás

Sao Paulo, Brasil JPMorgan Chase Bank, N.A. Tempo inteiro

Welcome to JPMorgan Chase. Are you looking to be a part of a team that ensures a robust control environment for the most innovative bank in the world ? You've found the right team. If you're someone who is highly motivated with a passion for reporting analytics and key themes, this is the role for you.

The Client Onboarding & Documentation ensures a robust control environment for Wholesale Know Your Customer (KYC) Operations, Digital Document Services (DDS), and Client Tax Operations (CTO).

**Responsibilities**:

- Develop and maintain solid knowledge of CO&D- and Control-related policies, procedures, and operating model as well as systems/platforms used to carry out these activities
- Maintain CORE Standards, Risk Assessment Structures (RAS) and Program deliverables
- Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
- Perform root cause analysis and work with Operations and Controls teams to implement appropriate corrective action and best practices.
- In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
- Ensure that Controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management
- Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support Controls-related programs and strategies
- Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to deliver consistent and rigorous operational risk practices and Control programs, including control committees, risk mitigation, key risk indicators, control design, and effectiveness evaluation/testing.
- Perform action plan validation testing and support Quality Assurance testing and CORE testing in support of control program objectives.

**Required Qualifications, capabilities, and skills**:

- Strong and effective communication and interpersonal skills to develop relationships, throughout the region and at multiple levels of the organization.
- Bachelor's degree or equivalent experience required.
- 2-3 years of financial service experience in controls, operations, audit, quality assurance, risk management, or compliance
- Strong critical thinking, attention to detail, analytical and problem-solving skills including taking the initiative to drive change
- Strong relationship management, influence management, and ability to partner with stakeholders
- Experience in assessing end-to-end processes to identify operational risk and determine the adequacy of controls
- Self-starter who is able to work in a fast-paced, results-driven environment
- Strong interpersonal and verbal/written communication skills with the ability to present complex and sensitive issues to senior management in a persuasive manner
- Proficiency with MS Office (Outlook/Word/Excel/PowerPoint); advanced user knowledge of excel required
- Intelligent Automation Implementation knowledge of
- Alteryx, Tableau, Instabase, Pega etc.
- Flexible and adaptable to shifting priorities; manages competing priorities to achieve the most effective result

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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