Servicenow Itsm Consultant

3 meses atrás

Porto Alegre, Brasil Wipro Limited Tempo inteiro

Overview:
We have open positions for a
**ITSM Consultant**

**Skills & Experience**:

- ITIL V3 certified
- Expertise in ServiceNow Development Administration
- Experience in Self Service Portal development
- Expertise in Service Catalog and Request Fulfillment workflow development
- Expertise in UI Policy development
- Experience administering a ServiceNow instance including the delegation of groups, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions
- Configuring and driving automation, integration, data, workflows to implement and deliver innovative technical solutions
- Extensive experience in working with ServiceNow Integration using REST, both incoming and outgoing with ServiceNow
- Experience implementing ITIL/IT Service Management processes (Survey, Request, Portal, CSM, ITBM, GRC)
- Agile experience-Story/Defect methodology
- Experience contributing to Knowledge Base
- Strong ServiceNow Transform Map Scripting, data validation, and debugging
- Strong ServiceNow Scheduled Scripted Jobs, JDBC Data Sources
- Strong ServiceNow MID Server architecture, configuration, and customization
- Working knowledge of SAML
- ServiceNow Multi-Provider SSO Configuration and troubleshooting
- Fluent/Advanced English

Location**:Sao Paulo/Brazil

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