Key Account Manager

3 semanas atrás

Sao Paulo, Brasil Solvay Tempo inteiro

Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for resources, we aim to be the driving force triggering the next breakthroughs to enable humanity to advance while protecting the planet we all share.

We bond with customers and partners to address today and tomorrow’s megatrends. As a global leader in Materials, Chemicals and Solutions, Solvay brings advancements in planes, cars, batteries, smart and medical devices, water and air treatment, to solve critical industrial, social and environmental challenges. You can count on our innovative solutions to contribute to safer, cleaner and more sustainable future.

**Role Overview**

**We are looking for**:
The person in this position is the main point of contact for the key accounts in their scope, managing the relationships with their customers, finding, developing and closing qualified leads in the relevant markets in scope as well as identifying new business opportunities, managing new business relationships, and developing submarkets for new product/market combinations.

This position reports to the Sales Director in the Americas.

**We count on you for**:

- Ensure sales and business development objectives are met, forecasts aligned with Financial Objectives
- Serve as the main point of contact for key accounts and development of new opportunities in the market
- Build and maintain strong relationships with current and potential customers through proactive communication and regular visits to discuss commercial opportunities
- Identify, investigate and follow up on qualified leads and develop business for potential customers in key market segments
- Plan and execute regular visits with current and potential customers and effectively identify and manage accordingly customer needs and demands and communicate to management as necessary
- Provide accurate sales forecasts
- Update the Account Development Plan (ADP) and the Key Account Plan (KAP) as needed
- Follow the Group sales and marketing processes and practices to drive sales and development in the segment
- Monitor, analyze and evaluate available information to clearly synthesize and report on competitor activities, product forecasts, market trends and evolutions, including proposals for actions
- Coordinate the review and approval of legal documents (NDAs, Code of Conduct, Supply Agreements and other compliance documents
- Develop, negotiate and monitor contracts and pricing strategy for new and existing business opportunities
- Evaluate and propose innovative solutions for customer problems and coordinate with internal resources (RD, CTD) when needed to meet customer requests/demands and ensure issues are resolved
- Develop and maintain effective working relationships with other internal departments (e.g. other sales people in the region, customer service,..)
- Manage targeted marketing projects as assigned, especially the ones specific to the Latin America region (e.g. translation of press releases targeted for the US market)
- Support Credit - Cash collection activities as needed including alignment of payment terms to ensure timely payment
- Maintain a high level of customer satisfaction as verified by Frontline NPS
- Perform other duties as assigned or required

**You will bring**:

- Education, experience, and skills:

- BA or BS degree in a related technical field (engineering, chemistry, material science, etc.). MBA a plus
- Experience managing sales and development to customers in regulated spaces
- Strong marketing and sales in a specialty polymer environment preferred
- Ability to educate customers/colleagues both on the technical and commercial side, and communicate/present well in a succinct and compelling way
- Excellent initiative, autonomy and enthusiasm
- Demonstrated track record of successful sales/negotiations, key account management/business development and internal/external relationships at multiple levels within the organization.
- Strong desire both to learn and to share knowledge
- Strong achievement drive and very results driven
- Strong communications skills (written, oral and presentation)
- Strong ability to influence and forge strong relationships with impact at any level in the customer organization or in the GBU
- Experience and ability to work in a global matrix
- Ability to handle stressful situations with a calm demeanor
- Ability to travel approximately 30% including some international travel
- Fluent in Portuguese and English, Spanish is a plus

**You will get**:

- Competitive salary
- 16 weeks of maternity/paternity and co-parenting leave
- Training platform for all employees
- Free language courses (24 languages available)
- Free well-being sessions (physical and

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