Engagement Manager

2 meses atrás


Porto Alegre, Brasil Emprego BR Tempo inteiro

**Requisitos**: Experiência comprovada em gerenciamento de projetos de implementação da plataforma ServiceNow. Conhecimento sólido das melhores práticas de gerenciamento de projetos. Habilidades excepcionais de comunicação e capacidade de trabalhar efetivamente com clientes e equipes internas. Certificação ServiceNow Certified Implementation Specialist (ou equivalente).

Certificação ServiceNow Certified Application Developer. Conhecimento em Azure DevOps. Histórico de implementação em projetos de CSM. Fluência em inglês para comunicação eficaz com clientes e equipes internacionais.

**Atividades**: Colaborar com os clientes para entender seus requisitos e objetivos de negócios relacionados à ServiceNow. Desenvolver estratégias e planos de implementação. Gerenciar equipes de projeto ServiceNow utilizando metodologias Agile, Scrum e Waterfall. Monitorar o progresso do projeto, identificar riscos e implementar estratégias de mitigação.

Contribuir para uma excelente experiência do cliente. Organizar e conduzir demonstrações e apresentações iniciais de produtos. Garantir a aplicação da metodologia de gerenciamento de projeto escolhida pela empresa. Ser consultivo ao cliente com relação aos seus processos e boas práticas de mercado relacionadas à solução ServiceNow.

Garantir a transição bem-sucedida para o time de sustentação. Identificar novas oportunidades. Ser responsável pela identificação de requisitos técnicos e de negócio levantados com clientes. Identificar riscos e problemas de negócio ou técnico em conjunto com o time técnico.

Acompanhar e garantir a execução dos testes integrados das entregas do time em cada sprint. Atualizar documentos de manual e/ou treinamento das entregas do time em cada fase do projeto. Trabalhar em parceria com o time técnico. BENEFÍCIOS: + Vale Transporte + Vale Alimentação SALÁRIO: A combinar REGIME DE CONTRATAÇÃO: Efetivo (CLT)



  • Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** - **Please submit your CV in English** **The Team** As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is a shared services organization dedicated to managing service delivery at scale for high-volume, low-touch, private cloud customers. Because we are at the heart of the SAP strategy,...


  • Porto Alegre, Brasil World Resources Institute Tempo inteiro

    **Role**: GFW Pro Engagement Specialist I **Program/Department**: Global Forest (Global office) **Location**: São Paulo/SP *** WRI Brazil is seeking a GFW Pro Engagement Specialist I position** **based in Brazil in São Paulo office (hybrid work), reporting to the GFW Pro Latam Engagement Manager for Global Forest Watch Pro. **About the...


  • Porto Alegre, Brasil World Resources Institute Tempo inteiro

    Role: GFW Pro Engagement Specialist I Program/Department: Global Forest (Global office) Location: São Paulo/SPWRI Brazil is seeking a GFW Pro Engagement Specialist I positionbased in Brazil in São Paulo office (hybrid work), reporting to the GFW Pro Latam Engagement Manager for Global Forest Watch Pro. About the Program: WRI’s Forest Program works...


  • Porto Alegre, Brasil World Resources Institute Tempo inteiro

    Role: GFW Pro Engagement Specialist I Program/Department: Global Forest (Global office) Location: São Paulo/SPWRI Brazil is seeking a GFW Pro Engagement Specialist I positionbased in Brazil in São Paulo office (hybrid work), reporting to the GFW Pro Latam Engagement Manager for Global Forest Watch Pro. About the Program: WRI’s Forest Program works...

  • Regional HR Manager

    3 semanas atrás


    Porto Alegre, Brasil Canonical - Jobs Tempo inteiro

    **The role of HR Manager at Canonical**: With 1,000 colleagues across 70 countries, we require an HR function that thinks and acts globally. We're looking for three regional leads that will all report into our Global Head of People who can help build our company as we go through continued growth plans. It's an exciting time to join with the opportunity to...

  • Regional HR Manager

    3 semanas atrás


    Porto Alegre, Brasil Canonical - Jobs Tempo inteiro

    **The role of HR Manager at Canonical**: With 1,000 colleagues across 70 countries, we require an HR function that thinks and acts globally. We're looking for three regional leads that will all report into our Global Head of People who can help build our company as we go through continued growth plans. It's an exciting time to join with the opportunity to...


  • Porto Alegre, Brasil Hewlett Packard Tempo inteiro

    **Senior Experimentation Program Manager** We are looking for strong program manager talent to join our Global Experimentation Team at HP. We build and launch AB tests to continuously improve our online user experience across desktop and mobile devices on various eCommerce platforms. As an Experimentation Program Manager at HP, you will support the full...


  • Porto Alegre, Brasil Hewlett Packard Tempo inteiro

    **Senior Experimentation Program Manager** We are looking for strong program manager talent to join our Global Experimentation Team at HP. We build and launch AB tests to continuously improve our online user experience across desktop and mobile devices on various eCommerce platforms. As an Experimentation Program Manager at HP, you will support the full...


  • Porto Alegre, Brasil Hewlett Packard Tempo inteiro

    **Senior Experimentation Program Manager** We are looking for strong program manager talent to join our Global Experimentation Team at HP. We build and launch AB tests to continuously improve our online user experience across desktop and mobile devices on various eCommerce platforms. As an Experimentation Program Manager at HP, you will support the full...


  • Porto Alegre, Rio Grande do Sul, Brasil Hewlett Packard Tempo inteiro

    Senior Experimentation Program ManagerWe are looking for strong program manager talent to join our Global Experimentation Team at HP. We build and launch AB tests to continuously improve our online user experience across desktop and mobile devices on various eCommerce platforms.As an Experimentation Program Manager at HP, you will support the full lifecycle...


  • Porto Alegre, Rio Grande do Sul, Brasil Kuehne+Nagel Tempo inteiro

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.- Your Role :The Sea Logistics Customer Care Location Manager is responsible for implementing and managing Customer Care strategy on location level, as well as continuously...


  • Porto Alegre, Brasil Amazon Logistica do Brasil Tempo inteiro

    Bachelor's degree; - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience leading a team and performance management - Fluent in Portuguese and advance English skills Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further. Our entire business works hard to...


  • Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** The **Premium Hub CoE** team is expanding and they are looking for a ALM Service Delivery Engineer to complete the team. The CoE (Center of Expertise) is part of the delivery teams of our Cloud Success Delivery Organization, being responsible to delivery Premium Engagement services for Key account customers in Latin America,...


  • Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** The **Premium Hub CoE** team is expanding and they are looking for a ALM Service Delivery Engineer to complete the team. The CoE (Center of Expertise) is part of the delivery teams of our Cloud Success Delivery Organization, being responsible to delivery Premium Engagement services for Key account customers in Latin America,...

  • SAP Technical Support

    3 semanas atrás


    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better. **PURPOSE AND OBJECTIVES** Technical Support (TS)...

  • Programme Manager

    2 meses atrás


    Porto Alegre, Brasil GKN Automotive Tempo inteiro

    **Key responsibilities **Project Scope Definition** Manage the delivery of research, workshops, and other activities to support the specification and agreement of project deliverables. **Stakeholder Management** Deliver stakeholder engagement activities to support development of effective project working relationships and to identify and respond to...

  • Seller Partner Manager

    2 semanas atrás


    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** The Partner Management hub is a global organization with a focus on nurturing our thriving ecosystem of over 23,000 SAP partners globally (Channel, Service, and Innovation). We offer a range of enablement and support services to SAP’s Partner Ecosystem. We are developing our team to support our Partners to continually grow...


  • Porto Alegre, Rio Grande do Sul, Brasil Poatek Tempo inteiro

    The Opportunity The Head of Talent Acquisition is a pivotal leadership role designed to guide and evolve our global talent acquisition strategy, ensuring the attraction, engagement, and hiring of top talent globally. This role is central to our mission of driving growth through a high-performing, diverse workforce, and is directly responsible for...

  • Seller Partner Manager

    3 semanas atrás


    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the team** The Partner Management Hub (PMH) is a global organization of talented people that manages partners remotely, with a digital first engagement, to drive the SAP Ecosystem performance at scale. We own the end-to-end business relationship with SAP Partners and manage performance across the indirect Customer...


  • Porto Alegre, Brasil Poatek Tempo inteiro

    The Opportunity The Head of Talent Acquisition is a pivotal leadership role designed to guide and evolve our global talent acquisition strategy, ensuring the attraction, engagement, and hiring of top talent globally. This role is central to our mission of driving growth through a high-performing, diverse workforce, and is directly responsible for...