Customer Support
6 meses atrás
Já imaginou trabalhar em uma empresa pioneira do mercado?
Então junte-se à equipe da TAM Aviação Executiva
Estamos em busca de um estagiário para atuar como **Customer Support**, em nossa unidade localizada no Aeroporto de Jundiaí.
Ficou interessado? Cadastre seu currículo agora mesmo, e venha fazer parte desse time de sucesso
**Responsabilidades e atribuições**
- Buscar informações interna e externamente na empresa de modo proativo para garantir o atendimento das necessidades com eficiência e eficácia;
- Atuar como principal ponto de contato do cliente com a TAM Executiva quando a aeronave se encontrar em manutenção não programada, mantendo o cliente atualizado quanto à manutenção da sua aeronave;
- Consultar preços de materiais nos sistemas dos fornecedores, bem como solicitar cotações para a equipe de Compras;
- Negociar internamente a execução de serviços;
- Agir na emissão de documentos de viagem e hospedagem para técnicos para atendimento de missões fora de base;
- Coordenar atendimento fora de base - contatos e autorizações de aeroportos, hangares, etc.
- Garantir a criação de documentos para execução de manutenção das aeronaves;
- Negociar a aprovação de serviços junto ao cliente;
- Solicitar o envio de equipamentos de aeronaves em manutenção para oficinas terceirizadas;
**Requisitos e qualificações** Estamos em busca de pessoas que**:
- Possuam curso superior completo ou cursando em Engenharia, Administração, Marketing ou áreas correlatas;
- Conhecimento no idioma Inglês;
- Conhecimento em pacote MS Office;
- Perfil proativo e com experiência em relacionamento com o cliente.
**Informações adicionais** Na TAM, você vai poder contar com**:
- Salário fixo;
- Assistência Médica;
- Assistência Odontológica;
- Restaurante no local;
- Vale Alimentação;
- Vale Transporte;
- Convênio SESC;
- Day-off;
- Seguro de Vida;
- Previdência Privada.
Jornada: Horário comercial.
Modelo de trabalho**:Presencial**.
A TAM Aviação Executiva é uma empresa com mais de 60 anos de experiência no mercado brasileiro. Nosso objetivo é oferecer a mais completa solução em aviação executiva aos nossos clientes.
Diferentemente de empresas que prestam serviços para voos comerciais, a TAM atua em diversas frentes com aeronaves executivas, como jatos, helicópteros e turbo-hélices.
Trabalhar na TAM é sinônimo de fazer parte da uma equipe altamente qualificada e que trabalha com soluções que se adequam às necessidades dos clientes, incluindo manutenção, gerenciamento, fretamento, administração de aeronaves, venda de treinamentos e FBO* doméstico e internacional (*_Fixed-base Operator (FBO) é a área que possibilita o atendimento de pista, hangaragem e handling, mantendo as aeronaves em uma área coberta e segura dentro dos hangares)._
Inovação, Tecnologia, Modernidade e Excelência no Atendimento ao Cliente são os pilares que movem nosso trabalho, com foco no aperfeiçoamento e melhoria contínua em todos os processos.
Cadastre seu currículo e venha fazer parte do nosso time
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