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Product Support Consultant
5 meses atrás
**About the job**
As a Product Support Consultant, you will be playing a role of second line support services for Novacura Flow Solutions. This means that you resolve complex customer support issues and configuration requirements and manage customer relations.
**About you**
We are looking for a service and customer-oriented person who likes to solve problems, passionate about working on different customer issues and a multitasker. You take responsibility and plan your work independently. You are a good team-player, not afraid to ask for help and always eager to learn new things. In this role it is important to take initiatives and communicate well. You also need:
- Bachelor's degree in information technology, Computer Science, or a related field
- Knowledge of programming languages such as JavaScript, C#, or HTML/CSS
- Good communication skills
- Multi-tasking, customer oriented and problem-solving skills
**What’s in it for you?**
In this role you get a variety of work tasks and a possibility to gain knowledge in several areas. You will build a broad competence that is highly valued in many other teams - the career opportunities are many. You will be part of a highly engaged team who collaborates to solve complex support issues, you always get help from your teammates To further develop your skills, you can access IFS Academy, get certified within chosen area, as well as taking part in Novacura Academy training sessions.
**How to apply**
**About Novacura**
At Novacura we are passionate about solutions that enable our customers to work smarter and faster in their businesses. We work with several business systems and our own unique product Novacura Flow. We are a global organization with close cooperation between our offices in different countries and we have high ambitions to continue to develop and grow in all our markets.
- Team
- Customer Support
- Locations
- Colombo
