Community Relations Agent

6 meses atrás


Sao Paulo, Brasil BlaBlaCar Tempo inteiro

**About BlaBlaCar**
- BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely.

**Your Mission**
- We are looking for a Community Relations Agent to join the Customer Support team at BlaBlaCar. Its mission is to provide world class support to all our members: passengers and drivers, while working on high impact projects. As a Community Relations Agent, you will be reporting to our Associate Manager - Brazil.

**Your responsibilities**:

- Providing users with guidance and support through various channels (tickets, chat &phone) at high-quality level (we offer a 100% response service) in a timely manner
- Moderating member profiles and their content (vehicle pictures, trips, etc.)
- Overseeing the overall activity on our social media (Facebook, Instagram, Twitter, etc.) and maintaining dynamics within the Brazilian and Mexican community
- Gathering members' feedback and communicating it to the Tech Team
- Improving the overall member experience

**Your qualifications**:

- You have a previous experience in customer service (at least 1 year)
- You have excellent communication and active listening skills and have a willingness to help others
- You have a strong knowledge of the internet ecosystem and know how to use MS Excel / Google Sheets at an intermediate / advanced level
- You have a full working proficiency in English and Portuguese (Please send your CV in English)
- You fit with our BlaBlaPrinciples
- You thrive in a collaborative, fast-growing and innovative environment and enjoy working with others
- Nice to have: Proficiency in written and spoken Spanish, and a prior experience using our service as a passenger or driver**What we have to offer**:

- An international environment with over 45+ nationalities
- ️ A hybrid, flexible workplace with family-friendly policies
- Learning opportunities via access to training, mentorship, internal development programs, or our weekly team-all BlaBlaTalks and Tech & Product Demos Team-building events like our weekly afterworks, breakfasts, our annual Coding Night or Impact Day
- A product and a workplace with a strong commitment to sustainability
- Shared BlaBlaPrinciples that are the foundation of our culture and everyday decisions

To know more, check out our 100 reasons to join BlaBlaCar**Your future benefits**:

- Full remote possibility in Brazil
- 4 additional weeks parental leave 100% paid
- Financial support for home office equipment
- Relocation package and visa support
- Free unlimited carpooling & bus rides
- Employee Stock Ownership plan
- 30 days holiday per year
- Meal allowance and transportation assistance (CAJU Card)
- Mental health support through Moka.care
- Health plan, including dental & life insurance
- Access to Gympass

**Interested in joining the ride? Here is what your hiring journey will look like**:

- a 45-min video-call with one of our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
- a fully remote exercise to evaluate your technical skills
- a 60-min video-call / on-site interview with Catharina Demasi, our Associate Manager - Brazil, to deep dive into the role and discuss your case study
- a 30-min video-call / on-site interview with Erica Nakhaira, our Customer Support Operations Manager, for a vision fit and rounding off the process
- Our hiring process lasts on average 25-30 days, offers usually come within 48 hours._

**Not sure yet?**
- Check out our 100 reasons to join BlaBlaCar
- BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._



  • São Paulo, SP, Brasil BlaBlaCar Tempo inteiro

    **About BlaBlaCar** BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. **Your Mission** We are looking for a Community Relations Specialist...


  • São Paulo, São Paulo, Brasil BlaBlaCar Tempo inteiro

    About BlaBlaCarBlablaCar is a leading community-based travel platform that enables 27 million members annually to carpool or travel by bus in 21 countries. Our team of 800 employees comprises over 50 nationalities and is spread across 5 global offices, with 30% working remotely.Your MissionWe are seeking a Community Relations Specialist to join our Customer...


  • São Paulo, Brasil BlaBlaCar Tempo inteiro

    About BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. Your Mission We are looking for a Community Relations Specialist to join...


  • São Paulo, São Paulo, Brasil BlaBlaCar Tempo inteiro

    About BlaBlaCarBlaBlaCar is a leading community-driven travel platform in 21 countries, with a global team of 800 employees across five offices.Your MissionWe're seeking a Community Relations Specialist to join our Customer Service team, focusing on providing exceptional support to our 27 million members.Your ResponsibilitiesSupport the Brazil Community...


  • São Paulo, Brasil Outscal Technologies Tempo inteiro

    AI Developer Relations Engineer, Machine Learning Join Google to build the best tools in the world for AI developers. As an AI Developer Relations Engineer, you will work on products like Google AI Studio, the Gemini API, Gemma open models, Imagen, Veo, Google Colaboratory, and Kaggle. You will be the interface between Google and the developer community,...


  • São Paulo, São Paulo, Brasil BlaBlaCar Tempo inteiro

    About BlaBlaCarBlaBlaCar is a pioneering travel app that connects 27 million members annually across 21 countries, fostering a community-based travel experience. Our team of 800 employees from 50 nationalities operates across five global offices, with 30% working remotely. We're seeking a Community Relations Specialist to join our Customer Service team,...


  • Sao Paulo, Brasil BNY Mellon Tempo inteiro

    Overview Traga suas ideias. Faça história. O BNY Mellon oferece uma variedade interessante de carreiras voltadas para o futuro na interseção de negócios, finanças e tecnologia. Somos uma das principais instituições financeiras e de gerenciamento de ativos do mundo, que administra trilhões de dólares em ativos, custódia e/ou administração....


  • São Paulo, SP, Brasil A100 ROW Servicos De Dados Brasil Ltda. Tempo inteiro

    5+ years of professional or military experience - 8+ years experience working with constituent groups including non profit organizations and employees. Ability to conduct business in English, Portuguese and Spanish required Lead the Community Engagement program for AWS Infrastructure Data Center Community in Latin America. Identify organizations and key...

  • Analyst Relations Manager

    6 meses atrás


    Sao Paulo, Brasil IBM Tempo inteiro

    Introdução Analyst Relations is a strategic function that works with industry analysts and influencers that: - advise end-user technology buyers on vendor selection and IT strategy; - track competitive intelligence, market share/growth, and make forecasts; - influence media and investors, helping shape public perception; - help companies like IBM...


  • Sao Paulo, Brasil The Bank of New York Mellon Corporation Tempo inteiro

    **_Traga suas ideias. Faça história. _** O BNY Mellon oferece uma variedade interessante de carreiras voltadas para o futuro na interseção de negócios, finanças e tecnologia. Somos uma das principais instituições financeiras e de gerenciamento de ativos do mundo, que administra trilhões de dólares em ativos, custódia e/ou administração....


  • São Paulo, São Paulo, Brasil Google Tempo inteiro

    Achieve success in a dynamic environment by leading complex projects from initiation to completion. As a Program Manager at Google, you will oversee multi-disciplinary projects, collaborating with stakeholders to establish requirements, manage timelines, identify risks, and communicate effectively with cross-functional partners across the organization.Your...


  • São Paulo, Brasil Google Tempo inteiro

    AI Developer Relations Engineer, Machine LearningMinimum qualifications: Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience. 5 years of experience with machine learning algorithms and tools including deep learning, neural networks, and Generative AI. Experience programming in JavaScript or Python. ...

  • Agente de Serviço

    6 meses atrás


    Sao Paulo, Brasil Foxtime Backoffice Outsourcing Tempo inteiro

    Essa oportunidade é temporária para atuar como Agente de Serviço (Manobrista e Mensageiro) em um hotel na região Anália Franco/SP (Temporário com chances de efetivação) **O QUE A EMPRESA OFERECE**: - Salário de R$ 2083,09 - Horário 14:00 às 22:20 - Escala 6x1 **Oferece-se**: - Vale Transporte e refeição no local. **O QUE VOCÊ PRECISA...


  • São Paulo, São Paulo, Brasil Ser Especial Tempo inteiro

    {"Job Title": "Digital Inclusion Agent","Company": "Ser Especial","Description": "We are looking for a Digital Inclusion Agent to join our team. As a Digital Inclusion Agent, you will be responsible for providing technical support and training to our community members. You will work in our Telecentros, which are community technology centers, and help our...

  • Agente de Serviço

    6 meses atrás


    Sao Paulo, Brasil Fox Time Recursos Humanos Tempo inteiro

    **São Paulo - SP** **R$ 2.083,09 a R$ 2.083,09 (Bruto Mensal)** **Presencial** **1 Vaga** **Temporário** **Período Integral** **Auxiliar** - Essa oportunidade é temporária para atuar como Agente de Serviço (Manobrista e Mensageiro) em um hotel na região Anália Franco/SP (Temporário com chances de efetivação) - O QUE A EMPRESA OFERECE: -...


  • São Paulo, Brasil airbnb, Inc. Tempo inteiro

    Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more...


  • São Paulo, Brasil airbnb, Inc. Tempo inteiro

    Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more...


  • São Paulo, Brasil Google Inc. Tempo inteiro

    AI Developer Relations Engineer, Machine LearningPlease submit your resume in English - we can only consider applications submitted in this language. In-office locations: São Paulo, State of São Paulo, Brazil.Remote location(s): Brazil. Minimum Qualifications:Bachelor's degree in Computer Science, a similar technical field, or equivalent practical...


  • São Paulo, SP, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor's degree in a technical field or equivalent practical experience. - 2 years of experience in program or project management. - 2 years of experience in community management, social media or open source contributions. **Preferred qualifications**: - 5 years of experience in program management, business, customer...


  • São Paulo, Brasil Google Inc. Tempo inteiro

    Please submit your resume in English - we can only consider applications submitted in this language. Minimum Qualifications:Bachelor's degree in a technical field or equivalent practical experience. 2 years of experience in program or project management. 2 years of experience in community management, social media or open source contributions. Preferred...