Customer Service Analyst

**Cargo: Customer Service Analyst** **Local: JK Office (São Paulo/SP)** **Modelo de trabalho: Híbrido** **CLevel: C37** Esse profissional será responsável por atender as necessidades do cliente, considerando os processos e KPI’s da área; terá como atividade todo o ciclo de vida do pedido, desde seu lançamento até sua entrega. Terá conexões...

Our client is seeking a **meticulous and results-driven Quality Assurance (QA) Specialist** to join their **Contact Center team in Malta**, supporting the **German and Austrian Sales Department**. This role is essential in ensuring **high-quality customer interactions, improving team performance, and maintaining company quality standards**. Working closely...

**Responsibilities**: - Monitor and evaluate the quality of customer interactions to improve the efficiency of the German and Austrian sales team through structured assessments and constructive feedback. - Review call recordings and customer interactions to ensure compliance with company quality standards. - Develop and maintain evaluation forms and...

EnergyCasino is a well-established, innovative online casino based on the sunny island of Malta. Over the years, we've strived to provide our customers with a first class gaming experience while helping our employees grow and achieve their career goals. We pride ourselves on being a customer-focused company, committed to providing exceptional service to our...

**Position Overview**: **Key Responsibilities**: - Provide excellent customer experience aligned with company values. - Provide proactive updates to customers when necessary to ensure smooth experience. - Collaborate with your team to identify and address any recurring customer issues. - Take ownership of customer inquiries and strive to provide seamless...

We are seeking a passionate and experienced Customer Service & Player Ops Trainer to join our dynamic team. In this role, you will play a crucial part in ensuring our customer service representatives deliver exceptional service by providing comprehensive training programs and ongoing coaching. You will be responsible for designing, developing, and delivering...

We are currently partnered with Patrianna who are seeking a strategic and proactive Customer Support Lead to oversee our team of Customer Support Team Leads, ensuring the delivery of high-quality customer support and the achievement of specific operational goals. **Key Responsibilities** - **Strategic Leadership**: Guide and mentor a team of Customer...

About Job SolutionsWe are a growing global company based in Malta, providing excellent financial solutions and services. We value innovation and teamwork in everything we do.Job OverviewThis is an exciting opportunity to join our team as a Back Office and Customer Support Officer. In this role, you will play a key part in supporting daily operations and...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. They are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth. As a QA Manager, you will lead the...

At Foxelli Group, we're not just leading the digital marketplace - we're redefining it. With 10 years of experience and a portfolio of thriving direct-to-consumer (D2C) brands generating over $20 million USD annually, we’re pushing boundaries to achieve our next growth milestone. That’s why we’re on the hunt for a** Data Analyst**who’s ready to make...

**Do you enjoy interacting with customers, and take pride in offering an excellent service?**We are looking for a Spanish Customer Support Specialist to join our established team in Malta.We are recruiting for a passionate individual who is willing to learn and is open to new challenges.All internal communication is in English, therefore a good level of the...

**Our client, a pioneer in crafting businesses that deliver unforgettable experiences, is in search of exceptional talent worldwide to bolster their fast-growing team, and they are looking for a Senior Customer Support Manager to join their global team!** **Responsibilities**: - Establish, implement, and monitor clear goals and KPIs for the department...

**Job Overview**BET99 is Canada's Premiere Online Sportsbook and Casino.Launching in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base and, in turn, our internal BET99 teamWe're a fast-paced company and are looking for individuals who live and breathe our core values: challenging...

Our vision is to offer the best **customer engagement**and **player experience** in the gaming industry by providing industry-leading products. With a remote-first team spanning the MENA region, **WinLux** is committed to delivering an exceptional gaming experience. We are passionate about what we do and take pride in our growing, diverse in-house team, who...

**About Us**We are a growing global company based in Malta, with a commitment to providing excellent financial solutions and services.We are looking for a motivated and detail-oriented individual to join our team as a Back Office and Customer Support Officer.This is a fantastic opportunity to work in a dynamic environment with a dedicated team, where you'll...

We are looking for a **Spanish Customer Support Specialist** to join our team in Malta.If you have excellent **Spanish **communication skills, you are fluent in **English**, have a good grasp of basic computer skills, and are ready to hit the ground running, we'd love to hear from you.**What You'll Do**:- Provide clear and professional solutions to customer...

**About Us**We are a growing global company based in Malta, with a commitment to providing excellent financial solutions and services.We are looking for a motivated and detail-oriented individual to join our team as a **Back Office and Customer Support Officer**.This is a fantastic opportunity to work in a dynamic environment with a dedicated team, where...

Our client, a fast growing company operating in the digital marketing sector for the iGaming industry is seeking to recruit a French Speaking Customer Service Agent to join their team in Malta or Cyprus. **Responsibilities** - Helping internal and external customers, - Contacting other departments when there is an issue to be solved, - Keeping customer...

Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented?We have exciting opportunities for Full-Time German-Speaking Customer Support Agents/ Moderators in sunny Malta**Previous experience is not required**.What we value most is your enthusiasm and commitment to create a positive impact in the digital...

Cargo:TECNICO DE SUPORTE DE TI II Local de trabalho:TRT/MT Endereço do local de trabalho:Av. Historiador Rubens de Mendonça, 3355-Centro Político Administrativo, Cuiabá-MT, 78050-923 Jornada de trabalho:De Segunda a Sexta das 07:30/12:30 às 13:30/15:30 hrs Salário:R$ 2. 694,12 Benefícios:Vale Alimentação-R$ 23,18 + Vale Transporte + Convênio SESC +...