Customer Support Lead

We are seeking an experienced and dynamic Customer Experience (CX) Lead to oversee and drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Lead, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational...

Are you passionate about empowering teams with the skills and knowledge they need to succeed? At B2Spin, a rapidly growing gaming company, we're seeking a dynamic **Training Manager **(CS and Player Operations)** to design, implement, and lead comprehensive training programs for our Customer Support, Fraud, KYC, Risk, Payments, and Player Trust & Safety...

We are currently partnered with B2Spin who are looking for an experienced Head of Customer Support & Player Operations to join their team! **Are you a passionate leader **passionate with delivering exceptional player experiences?** B2Spin, a rapidly expanding gaming company, is seeking a dynamic Head of Customer Support and Player Operations to lead our...

We are seeking a seasoned Customer Experience Strategist to drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Strategist, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational efficiency through...

**Do you enjoy interacting with customers, and take pride in offering an excellent service?** We are looking for a Spanish Customer Support Specialist to join our established team in Malta. We are recruiting for a passionate individual who is willing to learn and is open to new challenges. All internal communication is in English, therefore a good level...

**Our client, a pioneer in crafting businesses that deliver unforgettable experiences, is in search of exceptional talent worldwide to bolster their fast-growing team, and they are looking for a Senior Customer Support Manager to join their global team!** **Responsibilities**: - Establish, implement, and monitor clear goals and KPIs for the department...

**About Us** We are a growing global company based in Malta, with a commitment to providing excellent financial solutions and services. We are looking for a motivated and detail-oriented individual to join our team as a Back Office and Customer Support Officer. This is a fantastic opportunity to work in a dynamic environment with a dedicated team, where...

Are you passionate about empowering teams with the skills and knowledge they need to succeed? At B2Spin, a rapidly growing gaming company, we're seeking a dynamic **Training Manager **(CS and Player Operations)** to design, implement, and lead comprehensive training programs for our Customer Support, Fraud, KYC, Risk, Payments, and Player Trust & Safety...

In collaboration we are working with a leading Online Casino Gaming Company who is seeking to onboard a **Customer Support - Dutch** for their Malta office. Location: Malta Employment type: Full-time, (Hybrid/Remote) Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Follow communication procedures and policies. - Evaluate and make decisions...

**An Amazing Career Opportunity for a Field Support Specialist!!** **Location**:Zejtun, Malta **Job ID**:33573 The Field Support Specialist is responsible for the continued maintenance, technical and system support, and enhancement of new or existing products or systems in the field. This includes having a focus on card and passport personalization and...

**Ignite your career by spearheading the delivery of exciting programs and projects within a dynamic, innovative and fast-growing gaming company!** Join Patrianna, who are headquartered in Gibraltar and impacting global markets including the US, in their acceleration through the social gaming landscape by joining their team as a visionary Programme...

**Responsibilities**: - Provide customers with accurate information about the company's products, services and payments. - Actively seeking new sales by executing appointed strategies and instructions. - Comply with laws, rules, company policies, and procedures as required. - Understand thoroughly the companys products whilst ensuring that customers are...

About Job SolutionsWe are a global company based in Malta, dedicated to providing top-notch financial solutions and services. Our goal is to deliver exceptional results and build long-lasting relationships with our customers.Role OverviewAs a Back Office and Customer Support Officer, you will play a vital role in ensuring the smooth operation of our daily...

**Wij zoeken een enthousiaste collega die ons Customer Support team komt versterken op het zonnige Malta! Dus: helemaal klaar met al die regen en dat grauwe weer hier? Dit is je kans; lees gauw verder!** **WHAT TO DO?** - Nederlands - Spelers voorzien van informatie over o.a. casino producten, betalingen, promoties; - Eenvoudige KYC/compliance verzoeken...

Job OverviewBET99 is a leading online sportsbook and casino, committed to innovation and customer satisfaction. We're seeking a skilled Customer Service Representative to join our team.**Key Responsibilities:**• Report directly to management on ongoing issues and training requirements• Maintain average chat times below 10 minutes• Respond promptly to...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. They are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth. As a QA Manager, you will lead the...

Location: Bend, Oregon Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers...

**Melita Marine Group is a leading company in the maritime industry, and we are excited to announce an opening for a Junior Sales Person within our dynamic team. This role is central to enhancing our customer engagement.**: **Role Overview** **Key Responsibilities** - Assist the Sales team in generating leads and identifying new sales opportunities. -...

We are recruiting for our client an experienced and strategic **Head of Product** to lead the **PayLab** product, a tailored **Payment Service Provider (PSP) gateway for the gaming industry**. As the Head of Product for PayLab, you will be responsible for defining and driving the product strategy, ensuring that PayLab remains the preferred payment gateway...

Join Patrianna, a fast-growing, innovative leader in the iGaming industry. We’re looking for a passionate and dynamic Product Owner to lead our products to new heights. This position offers an exciting mix of challenges and opportunities in a fast-paced, innovative environment. As a Product Owner, you will play a pivotal role in shaping our digital...