Customer Support Agent Op Malta

Há 1 mês


Mato Grosso, Brasil Fair Play Casino Tempo inteiro

**Wij zoeken een enthousiaste collega die ons Customer Support team komt versterken op het zonnige Malta Dus: helemaal klaar met al die regen en dat grauwe weer hier? Dit is je kans; lees gauw verder**

**WHAT TO DO?**
- Nederlands
- Spelers voorzien van informatie over o.a. casino producten, betalingen, promoties;
- Eenvoudige KYC/compliance verzoeken behandelen;
- Samen werken met andere afdelingen om aan het verzoek van de speler te voldoen;
- Samen werken met je team om de beste klanttevredenheid te behalen;
- Meebouwen aan het Customer Support Team in Malta;
- In shifts werken; ook avond en nacht uren.

**TOP REDENEN OM NU TE SOLLICITEREN**
- Je gaat werken in een informeel en gezellig team in een leuke werksfeer;
- Je krijgt een goed salaris met performance bonussen (Salaris: € 26.000 voor proeftijd, na proeftijd € 27.000 per jaar + max. € 4.000 performance bonussen);
- Maaltijden en vervoer/taxi services op kosten van ons;
- Je gaat aan het werk in een nieuw en modern kantoor in centraal St. Julians;
- Je krijgt een volledig betaalde trainingsperiode;
- Groei door en ontwikkel jezelf;
- Je krijgt een flexibel rooster;
- Je hebt de mogelijkheid om vanaf huis te werken (na de trainingsperiode);
- Er worden team
- en netwerkevents georganiseerd;
- Je krijgt een laptop en accessoires van de zaak;
- We bieden een relocation package aan; de eerste twee weken word jij van accommodatie voorzien en je krijgt je vliegticket betaald;
- Je krijgt toegang tot een privéwellness met sauna, (buiten)zwembad, dakterras, indoor & outdoor gym (in the making).

**DIT BEN JIJ**
- Je beheerst de Nederlandse taal in woord en geschrift (extra talen zoals Duits worden als + beschouwd);
- Je beheerst de Engelse taal uitstekend, zowel schriftelijk als mondeling;
- Je hebt mínimaal 1 jaar relevante werkervaring of ervaring in een klantcentrale omgeving;
- Je kunt een Clean Police Conduct/VOG (Verklaring Omtrent Gedrag) aanleveren.

**DIT ZIJN WIJ**

Fair Play Online ontwikkelt en exploiteert online kansspelen. Dat doen we in Nederland via FPO Nederland BV, die daarvoor in oktober 2021 als één van de 10 eerste partijen een vergunning heeft verkregen.

Fair Play Online is onderdeel van de Janshen-Hahnraths Group, welke bekend is van meer dan 20 fysieke Fair Play casino’s in Nederland. Sinds 2021 kunnen spelers zowel fysiek als via fairplaycasino.nl terecht bij Fair Play, om ‘anytime, anywhere and on any device’ op een veilige, verantwoorde manier een gokje te wagen.

Het hoofdkantoor van Fair Play Online bevindt zich in Kerkrade, Nederland; het internationale kantoor FPO Gambling Ltd. is gevestigd in Malta.



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