Customer Experience

We are seeking a seasoned Customer Experience Strategist to drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Strategist, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational efficiency through...

Job OverviewBET99 is a leading online sportsbook and casino, committed to innovation and customer satisfaction. We're seeking a skilled Customer Service Representative to join our team.**Key Responsibilities:**• Report directly to management on ongoing issues and training requirements• Maintain average chat times below 10 minutes• Respond promptly to...

Mt. Bachelor seeks a skilled Mountain Experience Coordinator to join our team. As a key player in delivering memorable experiences, you will be responsible for setting up, executing, and tearing down events throughout the winter season.Key Responsibilities:Assist in event coordination, including sponsor banner placement, resort branding, and signageEnsure...

**Our client, a pioneer in crafting businesses that deliver unforgettable experiences, is in search of exceptional talent worldwide to bolster their fast-growing team, and they are looking for a Senior Customer Support Manager to join their global team!** **Responsibilities**: - Establish, implement, and monitor clear goals and KPIs for the department...

**Do you enjoy interacting with customers, and take pride in offering an excellent service?** We are looking for a Spanish Customer Support Specialist to join our established team in Malta. We are recruiting for a passionate individual who is willing to learn and is open to new challenges. All internal communication is in English, therefore a good level...

We are currently partnered with B2Spin who are looking for an experienced Head of Customer Support & Player Operations to join their team! **Are you a passionate leader **passionate with delivering exceptional player experiences?** B2Spin, a rapidly expanding gaming company, is seeking a dynamic Head of Customer Support and Player Operations to lead our...

We are currently partnered with Patrianna who are seeking a strategic and proactive Customer Support Lead to oversee our team of Customer Support Team Leads, ensuring the delivery of high-quality customer support and the achievement of specific operational goals. **Key Responsibilities** - **Strategic Leadership**: Guide and mentor a team of Customer...

About Job SolutionsWe are a global company based in Malta, dedicated to providing top-notch financial solutions and services. Our goal is to deliver exceptional results and build long-lasting relationships with our customers.Role OverviewAs a Back Office and Customer Support Officer, you will play a vital role in ensuring the smooth operation of our daily...

**About Us** We are a growing global company based in Malta, with a commitment to providing excellent financial solutions and services. We are looking for a motivated and detail-oriented individual to join our team as a Back Office and Customer Support Officer. This is a fantastic opportunity to work in a dynamic environment with a dedicated team, where...

Are you passionate about empowering teams with the skills and knowledge they need to succeed? At B2Spin, a rapidly growing gaming company, we're seeking a dynamic **Training Manager **(CS and Player Operations)** to design, implement, and lead comprehensive training programs for our Customer Support, Fraud, KYC, Risk, Payments, and Player Trust & Safety...

Are you passionate about empowering teams with the skills and knowledge they need to succeed? At B2Spin, a rapidly growing gaming company, we're seeking a dynamic **Training Manager **(CS and Player Operations)** to design, implement, and lead comprehensive training programs for our Customer Support, Fraud, KYC, Risk, Payments, and Player Trust & Safety...

**Responsibilities**: - Provide customers with accurate information about the company's products, services and payments. - Actively seeking new sales by executing appointed strategies and instructions. - Comply with laws, rules, company policies, and procedures as required. - Understand thoroughly the companys products whilst ensuring that customers are...

Our client, a pioneer in crafting businesses that deliver unforgettable experiences, is in search of exceptional talent worldwide to bolster their fast-growing team. As the Proposition Specialist, you will be responsible for implementing the overall value proposition strategy to ensure the products meet the needs of the target audience and stand out in a...

In collaboration we are working with a leading Online Casino Gaming Company who is seeking to onboard a **Customer Support - Dutch** for their Malta office. Location: Malta Employment type: Full-time, (Hybrid/Remote) Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Follow communication procedures and policies. - Evaluate and make decisions...

**VIP Account Manager **(Remote)** B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location. We are looking for a driven and...

We are recruiting for our client an experienced and strategic **Head of Product** to lead the **PayLab** product, a tailored **Payment Service Provider (PSP) gateway for the gaming industry**. As the Head of Product for PayLab, you will be responsible for defining and driving the product strategy, ensuring that PayLab remains the preferred payment gateway...

Join Patrianna, a fast-growing, innovative leader in the iGaming industry. We’re looking for a passionate and dynamic Product Owner to lead our products to new heights. This position offers an exciting mix of challenges and opportunities in a fast-paced, innovative environment. As a Product Owner, you will play a pivotal role in shaping our digital...

Job Title: Product OwnerDescription:As a Product Owner, you will play a critical role in the development of our product, ensuring that it meets the needs of our customers and delivers value to the business.Key Responsibilities:• Translate future vision and requirements into clearly broken down epics and stories.• Create and maintain the product backlog,...

As a Product Owner, you will play a crucial role in bridging the gap between business stakeholders and the technical development team. We are looking for a self-starter who is passionate about creating products and new features that will propel the business forward and exceed user expectations. Your main responsibilities will be providing world class...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. They are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth. As a QA Specialist, you will play a...