People Experience Advisor

Há 3 dias


Curitiba, Brasil Mondelēz International Tempo inteiro

**Job Description**:
**Você está pronto para fazer acontecer na Mondelēz International?**

**Juntar-se à nossa missão de liderar o futuro de Snacking. Make It Matter.**

Você é especialista em um processo, fluxo de trabalho ou área na Mondelēz International Business Services, trabalhando para apoiar operações com serviços impecáveis.

**Como você contribuirá**

Você utilizará seu profundo processo e conhecimento sobre o serviço de sua área de especialização para garantir que acordos e obrigações de nível de serviço sejam cumpridos. Como co-proprietário do desenvolvimento de procedimentos operacionais padrão, você conduzirá a padronização e simplificação de processos. Além disso, você fornecerá informações sobre materiais de treinamento, assegurará que os procedimentos operacionais padrão e as atividades de proteção de dados estejam em conformidade com as políticas internacionais da Mondelēz e a jurisdição, analisará e informará sobre exceções e oferecerá recomendações para melhorias de processos, bem como liderará um processo de melhoria contínua sustentável para a equipe.

**O que você trará**

Desejo de impulsionar o seu futuro e acelerar a sua carreira. Você trará experiência e conhecimento em:

- A sua área de processo específica
- Foco constante na experiência do empregado em processos centrais com mentalidade de 0 perdas e cultura de melhoria continua
- Mapear e lidar com as insatisfações identificadas em diversos fóruns formais e informais
- Administrar treinamentos de relações trabalhistas com os líderes
- Acompanhamento das regras de ouro trabalhistas
- Responsável pela gestão de ações disciplinares, absenteísmo, garantindo a precisão dos dados e estabelecendo planos de ação.
- Gestão dos acordos coletivos e individuais estabelecidos para a planta
- Acompanhamento de casos de compliance com equipe de ER.
- Comunicar eficazmente, aplicar as competências interpessoais e tomar iniciativas

**Mais sobre esta função**

**O que você precisa saber sobre esta função**:
**Requisitos de viagem**:Não

**Horário de trabalho**:Comercial - Híbrido (necessário 2 a 3x presencial)

**No Relocation support available**:
**Business Unit Summary**:
**Mondelēz Brazil is Mondelēz International’s fourth largest operation in the world, with 10,000 employees at 17 sites proudly making, selling and distributing some of the most loved brands of gums, candies, powdered beverages, cream cheeses, chocolates, biscuits, and desserts in Brazil. We make snacking favorites like Bis, Lacta, Oreo, Club Social, Sonho de Valsa, Trakinas, Trident, Halls, Royal, Tang and many others. We truly are part of Brazilians’ lives: You can find our mouth-watering products in more than 700,000 locations in the country. Our plants are based in Vitoria de Santo Antão, in Pernambuco state, and Curitiba, in Paraná state. We will relaunch our tech center in 2020 so we can keep creating innovative choices, offering the right snack for the right moment, made the right way.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services



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