Digital Reputation and Crisis Manager Ruby Labs

Há 1 mês


Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

**About us**:
**About the job**:
We are seeking a skilled and passionate Digital Reputation and Crisis Manager to join our team. In this role, you will oversee and enhance the online reputation of multiple companies within our group. With at least 3 years of proven experience in ORM and a track record of successful case management, you’ll play a key part in safeguarding and strengthening our brand presence.

Join us to build, maintain, and elevate a positive online reputation across all platforms, ensuring our products and services are highly regarded by our audiences.

**Responsibilities**:

- Audit the online reputation of all group companies.
- Develop and implement strategies to enhance and maintain a positive reputation.
- Monitor and identify potential risks to the brand’s online presence.
- Proactively monitor for copyright violations and unauthorized use of content.
- Manage takedown procedures for violations.
- Track brand mentions, reviews, and feedback using ORM tools.
- Analyze data to identify trends and areas for improvement.
- Address negative reviews and comments to improve brand perception.
- Engage with audiences to maintain a positive reputation.
- Develop content to strengthen branding and online presence.
- Work with internal teams to ensure alignment with the brand’s voice.
- Prepare and execute plans for managing reputation crises.
- Lead quick and effective responses during critical situations.

**Qualifications**:

- Minimum of 3 years of experience in online reputation management with successful cases.
- Experience in copyright protection and brand defense.
- Strong understanding of digital rights management.
- Proven track record of handling multiple company profiles simultaneously (at least 1 is required, multiple is nice to have).
- Strong understanding of ORM tools and techniques.
- Excellent communication and interpersonal skills.
- Familiarity with social media platforms, review sites, and other online channels.
- Ability to create compelling content and engage with audiences.
- Crisis management and problem-solving skills.
- Analytical mindset with the ability to interpret data and provide actionable insights.

**Location**:
**What We Offer**:

- ** Remote Work Environment** - Embrace the freedom of working from anywhere, anytime, fostering a better work-life balance.
- ** Unlimited PTO** - Experience the freedom of unlimited paid time off, allowing you to take the time you need to recharge and maintain your personal well-being without the constraints of a fixed number of days.
- ** Company-provided laptop** - We provide employees with powerful Apple MacBooks if needed, ensuring top-notch performance, energy efficiency, and seamless productivity.
- ** Independent Contractor Agreement** - Unlock the benefits of flexibility, autonomy, entrepreneurial opportunities, tax advantages, networking opportunities, reduced employment obligations, and location independence.

**Interview Process**:

- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)

**Life at Ruby Labs**:
At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

Li-Remote


  • Reputation Manager

    2 meses atrás


    Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: Ruby Labs is a leading tech company founded in 2018 in London, UK. We create innovative consumer products across the health, education, and entertainment sectors, serving over 100 million users annually. Our self-funded independence allows us to make bold decisions, innovate rapidly, and maintain a strong company culture. We operate with a...

  • Cro Manager Ruby Labs

    4 meses atrás


    Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: We are hiring an experienced and highly analytical Conversion Rate Optimization (CRO) Manager to join our team working on a web funnel subscription-based products. In this role, you will be responsible for optimizing the conversion rates of our Web products and improving the user experience to drive higher conversions and...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: **Key Responsibilities**: - ** Collaborate with Hiring Managers**: Build strong relationships with hiring managers across departments, understanding their recruitment needs and customizing strategies to meet those needs effectively. **Qualifications**: - ** Experience**: 2-3 years in talent acquisition, ideally within a...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: Ruby Labs is hiring a Business Development Specialist for one of its portfolio products. In this role, you will maintain and execute the company’s business development workflow and operations and help establish relationships with companies that will contribute to the company’s tech stack. You will play a significant role...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: We're looking for a payment operations wizard who can help us scale our rapidly growing business while keeping risk under control. You'll be the bridge between our risk management and commercial teams, crafting strategies that balance growth with security. If you get excited about optimizing payment flows, crushing fraud...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: We are looking for a designer skilled in both 2D static graphics (banner ads) and motion graphics (classic video editing and graphical animation) to join our performance marketing team. This role is essential to our marketing (UA) team and requires collaboration on a variety of creative projects, contributing to advertising...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the Role**: We're seeking a data-driven and experienced leader to oversee our performance-focused creative advertising pipeline across various products. This role will spearhead strategy, manage creative producers, and drive the continuous production of high-converting ad materials for our subscription-based...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: As a **Billing Support Associate** at our company, you will be integral to our efforts in managing and mitigating fraud-related risks. You will focus on responding to early fraud alerts, handling disputes, managing chargeback cases, and ensuring compliance with company policies. Your work will be essential in preventing...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: We are creating a new D2C product in the LegalTech/InfoTech category and we are looking for a skilled Mid-Level Frontend Designer to join our team. In this role, you will be instrumental in designing and developing engaging web interfaces that meet high standards of usability and visual appeal. You will work with HTML, CSS,...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: **Responsibilities**: - Build and maintain strong relationships with hiring managers to understand their needs and priorities. - Collaborate with the Recruitment team to continuously improve recruitment processes and procedures. - Stay informed about industry trends and best practices in talent...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: Power Peptides is a cutting-edge e-commerce platform specializing in the sale of high-grade Research-Purpose-Only (RPO) peptides and nootropics. Our company is dedicated to supplying researchers and enthusiasts with the finest quality products in the market, underpinned by robust testing protocols to ensure unparalleled purity. **About the...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    About the RoleRuby Labs is seeking a Business Development Strategist to join its portfolio product team. This role will focus on maintaining and executing the company's business development workflow and operations, establishing relationships with key partners, and contributing to the company's core product roadmap.Key Responsibilities:Conduct market research...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    Role OverviewRuby Labs is a pioneering tech company that develops and operates innovative consumer products. Our diverse portfolio spans the health, education, and entertainment sectors.We are seeking a Business Development Specialist to join our team. As a key member of our business development operations, you will maintain and execute our business...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...

  • Technical Architect

    2 meses atrás


    Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About the Role**We are seeking a highly skilled Technical Architect to lead our engineering team and drive the development of our technology architecture strategy. As a key member of our team, you will be responsible for designing and implementing end-to-end solutions that leverage modern technology stacks, including JavaScript frameworks, cloud-native...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    About UsRuby Labs is a pioneering technology company that develops and operates groundbreaking consumer products. With a diverse range of opportunities across the health, education, and entertainment sectors, our innovative teams are shaping the future of consumer-led products.Job DescriptionWe are seeking an exceptional Solutions Architect to drive business...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: At Hint, we revolutionize the way people engage with astrology by combining cutting-edge NASA data with personalized guidance from professional astrologers. Our app offers hyper-personalized insights, 1-on-1 consultations, and detailed astrological charts, helping users navigate their lives with greater awareness and confidence. We are...


  • Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...

  • Frontend Designer

    Há 1 mês


    Rio Grande do Sul, Brasil Ruby Labs Tempo inteiro

    **About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...


  • rio de janeiro, Brasil Fetchly Labs Tempo inteiro

    DeveloperJob titleRuby on Rails Developer (Req English)Job descriptionFetchly focuses on the principles of Agile Software Development for startups and small businesses. You will work on fun/challenging projects and become a more proficient developer. We are fairly language agnostic and you should be open to adopting new technologies continually. We are also...