Bilingual Customer Service Agent Pcd

2 semanas atrás


Curitiba, Brasil Wipro Tempo inteiro

Training in biomedicine, nursing, biology - health area (desirable)
- Advanced English and Intermediate Spanish (desirable)

**Skills required**
- Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers.
- Able to write narratives regarding the complaints
- Able to create Customer Letters - Must have good computer skills, effective keyboarding skills
- Must have excellent telephonic and listening skills
- Able To think critically to determine the type of questions which need to be asked to gather necessary information
- Good problem solving and analytical skills
- Good customer service skill

**Principal responsibilities**
- Receive complaints about hospital products, these complaints may come from hospitals or product representatives.
- The service refers to the regions of Spain, Portugal and Latin America (98% Spanish).
- Send the information to the customer system (ICU) to open investigation into product failures, this information should be translated into English.
- Control of reporting deadlines of each country, contribution in investigations of processes and reports.
- Management of control and send letters responses of processes, intermediation between (ICU) and hospitals or representatives. Follow-up of GCM - Global complaint management standards.

**Benefits that we offer**
- Food voucher
- Medical and dental care
- Life Insurance
- DayCare Assistance
- Transportation Voucher
- Variable Pay

**Salary**: R$2,200.00 - R$3,200.00 per month

**Language**:

- Español (preferred)
- Inglés (required)

Work Location: Hybrid remote in Curitiba - PR 80215-432



  • Curitiba, Brasil Wipro Tempo inteiro

    Training in biomedicine, nursing, biology - health area (desirable) - Advanced English and Intermediate Spanish (desirable) **Skills required** - Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers. - Able to write narratives regarding the complaints -...


  • Curitiba, Paraná, Brasil Wipro Tempo inteiro

    Training in biomedicine, nursing, biology - health area (desirable) Advanced English and Intermediate Spanish (desirable)Skills required Requires the ability to speak effectively to biomedical engineers and/or health care providers in order to gather the necessary detailed data from customers. Able to write narratives regarding the complaints Able to create...


  • Curitiba, Brasil Wipro Tempo inteiro

    Training in biomedicine, nursing, biology - health area (desirable) - Advanced English and Intermediate Spanish (desirable) **Skills required** - Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers. - Able to write narratives regarding the complaints -...


  • Curitiba, Brasil Wipro Tempo inteiro

    Training in biomedicine, nursing, biology - health area (desirable) - Advanced English and Intermediate Spanish (desirable) **Skills required** - Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers. - Able to write narratives regarding the complaints -...


  • Curitiba, Brasil Wipro Tempo inteiro

    Training in biomedicine, nursing, biology - health area as mandatory - Advanced English and Intermediate Spanish (desirable) **Skills required** - Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers. - Able to write narratives regarding the complaints -...


  • Curitiba, Paraná, Brasil Employer Rh Tempo inteiro

    Requisitos complete high school; intermediate english required desirable experience with customer service, preferably in a call center; knowledge of computers and rapid scanning; written communication; attention and concentration; patience and tolerance; communication skills under pressureEnsino Médio Completo Beneficios:Formação Acadêmica: Não...


  • Curitiba, Brasil Foundever Tempo inteiro

    ATTENTION. Training and experience: - Complete high school; - Fluent English - REQUIRED - Desirable experience with customer service, preferably in a call center; - Knowledge of computers and rapid scanning; - Written communication; - Attention and concentration; - Patience and tolerance; - Communication skills under pressure. Training...


  • Curitiba, Brasil Foundever Tempo inteiro

    ATTENTION. Training and experience: - Complete high school; - Fluent English - REQUIRED - Desirable experience with customer service, preferably in a call center; - Knowledge of computers and rapid scanning; - Written communication; - Attention and concentration; - Patience and tolerance; - Communication skills under pressure. Training...


  • Curitiba, Paraná, Paraná, Brasil Employer RH Tempo inteiro

    Requisitos complete high school; intermediate english required desirable experience with customer service, preferably in a call center; knowledge of computers and rapid scanning; written communication; attention and concentration; patience and tolerance; communication skills under pressure. Ensino Médio CompletoBeneficios:Formação Acadêmica:Não...


  • Curitiba, Paraná, Paraná, Brasil Employer RH Tempo inteiro

    Requisitos complete high school; intermediate english required desirable experience with customer service, preferably in a call center; knowledge of computers and rapid scanning; written communication; attention and concentration; patience and tolerance; communication skills under pressure. Ensino Médio CompletoBeneficios:Formação Acadêmica:Não...


  • Curitiba, Paraná, Paraná, Brasil Employer RH Tempo inteiro

    Requisitos complete high school; intermediate english required desirable experience with customer service, preferably in a call center; knowledge of computers and rapid scanning; written communication; attention and concentration; patience and tolerance; communication skills under pressure. Ensino Médio CompletoBeneficios:Formação Acadêmica:Não...


  • Curitiba, Paraná, Paraná, Brasil Employer RH Tempo inteiro

    Requisitos Ensino Médio CompletoBeneficios:Formação Acadêmica:Não informadoExperiência:Salário:A combinarCargo:Analista de customerEmpresa:Employer RHEmpresa atua no segmento de recursos humanos e locação de mão de obra temporária.Ramo:Serviços (JJ)


  • Curitiba, Paraná, Paraná, Brasil Employer RH Tempo inteiro

    Requisitos Ensino Médio CompletoBeneficios:Formação Acadêmica:Não informadoExperiência:Salário:A combinarCargo:Analista de customerEmpresa:Employer RHEmpresa atua no segmento de recursos humanos e locação de mão de obra temporária.Ramo:Serviços (DH)


  • Curitiba, Paraná, Paraná, Brasil Employer RH Tempo inteiro

    Requisitos Ensino Médio CompletoBeneficios:Formação Acadêmica:Não informadoExperiência:Salário:A combinarCargo:Analista de customerEmpresa:Employer RHEmpresa atua no segmento de recursos humanos e locação de mão de obra temporária.Ramo:Serviços (CK)


  • Curitiba, Brasil Inklua Servicos Para Inclusao de Pcd Ltda Tempo inteiro

    **VAGAS EXCLUSIVAS PCDS** CARGO: Agente de Aeroporto LOCAL: Curitiba, PR SALÁRIO: R$ A combinar **Horário**: Carga horária de 6hrs. Escala 6x1 BENEFÍCIOS: Programa de Concessão de Passagens Assistência Médica; Assistência Odontológica; Auxílio Creche; Empréstimo Consignado; Good Card - descontos em mais de 350 mil estabelecimentos...


  • Curitiba, Brasil Inklua Servicos Para Inclusao de Pcd Ltda Tempo inteiro

    **VAGA EXCLUSIVA PCD** VAGA: Agente de Suporte LOCAL: Curitiba/PR (Home Office - Precisa residir em Curitiba/PR ou regiões próximas) SALARIO: 2.139,49 BENEFICIOS: Plano de saúde, Plano odontológico, Zenklub - plataforma de atendimento psicológico, Vik - plataforma para atividades físicas, Casa da Saúde, Refeitório, Desconto farmácia, Horário...


  • Curitiba, Brasil Blaze Tempo inteiro

    **We are Blaze, the fastest growing casino in LATAM.** We are seeking a passionate and experienced Customer Service Director to join our team. As the Customer Service Director at Blaze, you will be responsible for leading and overseeing our customer service department, ensuring high-quality service delivery and customer satisfaction. You will collaborate...

  • Customer Success Intern

    2 meses atrás


    Curitiba, Brasil Diferencial Gestão de Talentos Tempo inteiro

    **Customer Success Intern** **Job Overview** Our customers are the heart of our business, as is the role of the CS Team. The Customer Success Intern will be focused on taking care of our customers' accounts, will assist the CS Agent with requests and projects, and ensuring the best experience during their journey with our company. Main responsibilities and...


  • Curitiba, Paraná, Brasil Inklua Servicos Para Inclusao de Pcd Ltda Tempo inteiro

    VAGAS EXCLUSIVAS PCDSCARGO:Agente de AeroportoLOCAL:Curitiba,PRSALÁRIO:R$ A combinarHorário:Carga horária de 6hrs. Escala 6x1BENEFÍCIOS:Programa de Concessão de PassagensAssistência Médica; Assistência Odontológica; Auxílio Creche; Empréstimo Consignado; Good Card - descontos em mais de 350 mil estabelecimentos credenciados - farmácias,...


  • Curitiba, Brasil Gluck Recursos Humanos Tempo inteiro

    Coordenar os embarques exportação; - Acompanhar processos urgentes e pendentes de embarque; - Manter os clientes informados de todas as etapas dos embarques em tempo hábil; - Conferir documentos de embarques e solicitar correções quando necessário; - Garantir o cumprimento de dead lines de Draft e Carga de acordo com fechamento de reservas de cias...