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Bilingual Customer Service Pcd
4 meses atrás
Training in biomedicine, nursing, biology - health area (desirable)
- Advanced English and Intermediate Spanish (desirable)
**Skills required**
- Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers.
- Able to write narratives regarding the complaints
- Able to create Customer Letters - Must have good computer skills, effective keyboarding skills
- Must have excellent telephonic and listening skills
- Able To think critically to determine the type of questions which need to be asked to gather necessary information
- Good problem solving and analytical skills
- Good customer service skill
**Principal responsibilities**
- Main and unique customer contact.
- Responsible for collecting registration information.
- Keep customer up-to-date and comply with all policies and procedures including information security.
**Benefits that we offer**
- Food voucher
- Medical and dental care
- Life Insurance
- DayCare Assistance
- Transportation Voucher
- Variable Pay
**Salary**: R$2,200.00 - R$3,200.00 per month
**Language**:
- Español (preferred)
- Inglés (required)
Work Location: Hybrid remote in Curitiba - PR 80215-432