Field Tech Associate

6 meses atrás


Sao Paulo, Brasil Hashmap Tempo inteiro

**Req ID**:246702

We are currently seeking a Field Tech Associate to join our team in São Paulo, São Paulo (BR-SP), Brazil (BR).
- **Field Tech (Geral)**
- Atua em todos os chamados onde o primeiro nível (Suporte Remoto) não conseguiu solucionar remotamente.
- Solucionam problemas operacionais de aplicações instaladas em desktops, notebooks, impressoras e periféricos associados.
- Instala, mantém e otimiza o desktop e notebook instalados nos sites do cliente (Rollout)
- Executa diagnósticos e resolve os problemas de desempenho dos equipamentos.
- Executa serviços de manutenção e reparo (quando necessário)
- Garante a satisfação do cliente, aconselhando os clientes sobre manutenção preventiva e configurações que podem afetar o desempenho dos equipamentos.
- Instrui os clientes na operação e manutenção do sistema.
- Efetua atendimento a usuários VIP

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._


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