SAP Ixp Intern

3 meses atrás

São Leopoldo RS, Brasil SAP Tempo inteiro

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**About the SAP Internship Experience Program**:
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

**Three reasons to intern at SAP**:
**Culture of collaboration**:meet with mentors, make new friends across the globe and create a thriving personal network.
**Gain visibility**: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**What you’ll do**:
**Position Title**: SAP iXp Intern - Ariba Technical Customer Support
**Location**:São Leopoldo, RS

**In this role, you’ll**:

- Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters
- Root Cause Analysis of reported issues
- Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
- Collaborate with other SAP Support Teams
- Participation in projects related to support processes, infrastructure requirements and quality assurance
- Report errors to Development
- Provide consulting for customers on procedural issues and queries
- Learn the newest cloud integration technologies and systems

**Who you are**:

- Advaced English skills.
- We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Developing customer centricity behavior.
- Teamwork environment. One for all, all for one.
- Opportunity to develop the open feedback culture mindset that helps the team and the colleagues grow.
- Learning of one of the key growth products of SAP cloud portfolio.
- Working in a cross-cultural environment and tea.

**About the team**:
SAP Procurement Customer Support team is responsible for handling customer issues from SAP Ariba Cloud Procurement Solutions.

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 401267 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.

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