Specialist - Technical Support (Latam)
Há 6 dias
**About RateGain**:
Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world’s largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies, 23 out of top 30 hotel chains, 25 out of top 30 OTAs, all top 10 car rentals, and some of the largest travel management companies, cruise lines, and airlines—to help them accelerate revenue generation.
**Roles & Responsibilities**:
**Technical Support**: Served as the primary point of contact for hotels in Spain and Latin America, offering expert technical support for eRevmax's suite of solutions. Addressing client queries, issues, and concerns in a timely and efficient manner to minimize downtime and ensure smooth operations.
**Problem Solving**: Diagnosed and troubleshooted software-related issues reported by clients, analyzing log files and conducting root cause analysis to identify underlying problems. proactively provide effective solutions and workarounds to resolve issues and minimize disruptions.
**Product Enhancement Recommendations**: Collaborate with the Product Development team to relay client feedback and enhancement requests. provide valuable insights based on client interactions to contribute to the continuous improvement of our products and services.
**What We Offer**:
Competitive salary and performance-based incentives.
Comprehensive benefits package.
Opportunity to work with a dynamic and innovative global team.
Professional growth and development opportunities.
-
Junior Technical Support Analyst
2 meses atrás
Brasilia, Brasil Winged Recruitment Tempo inteiroSeeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...
-
Brand Technical Specialist
2 meses atrás
Brasilia, Brasil IBM Tempo inteiroIntroduction Your Role and Responsibilities As a Systems Services Representative you'll help drive customer satisfaction by providing exceptional technical support. As the primary technical interface to our clients, you will play a critical role in coordinating hardware and software support, as well as delivering operational services. Required Technical...
-
L1 / L2 Technical Support Consultant (Brazil)
2 meses atrás
Brasilia, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user...
-
Customer Support Specialist
2 meses atrás
Brasilia, Brasil RateHawk Tempo inteiroEmerging Travel Group (ETG) is looking to hire a Language Support Specialist, who will take calls and provide initial advice to our B2B partners in **Italian** language. Job Responsibilities: - taking calls and providing initial advice to B2B partners in **Italian** language; - communication with partners about the on-going cases, providing regular updates...
-
Operations Support Specialist
2 meses atrás
Brasilia, Brasil Varsity Tutors Tempo inteiro**Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...
-
Operations Support Specialist
Há 5 dias
Brasilia, Brasil Varsity Tutors Tempo inteiro**Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...
-
Global Expansion Specialist
2 meses atrás
Brasilia, Brasil Back to Careers Tempo inteiro**About the Job** In this role, you will be responsible for supporting the Head of Global Expansion in expanding Payfuture's geographical and payment method footprint across Latin America. You will do this by building strategic partnerships with acquirers, regulators, and local processors to drive a seamless payments experience for global merchants. **As...
-
Customer Support Specialist with German
Há 7 dias
Brasilia, Brasil Udalenno Tempo inteiroWe are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...
-
Tech Support Specialist
Há 1 mês
Brasilia, Brasil Gravity Systems, Inc. Tempo inteiro**About the Company** Gravity Systems, Inc., has roots in the IT industry since 1997. We provide outsourced helpdesk services to medium-to-large sized businesses that are cost effective without sacrificing the elite quality of service that many helpdesk-centric IT companies forfeit. **Knowledge, Skills & Abilities**: - Basic computer (Hardware &...
-
Production Support Staff
2 meses atrás
Brasilia, Brasil Tongues Translation Services LLC Tempo inteiroWe are looking for a talented production support staff/computer operator to monitor and control our computer systems. As a production support staff, you will be responsible for handling the operation and following the defined processes to make sure the tasks are completed on time with the highest required quality. To ensure success as a production support...
-
Latam Seed Quality Assurance Specialist
Há 6 dias
Brasilia, Brasil Corteva Tempo inteiro**Description**: Corteva Agriscience is seeking a Quality Assurance (QA) Specialist for the Seed Business Unit for the Latin America region. The Quality Assurance Specialist works in conjunction with the Global Quality Assurance & Improvement Leader and other QA Specialists to help drive the implementation of the quality management system and quality...
-
Product Support Specialist
3 semanas atrás
Brasilia, Brasil Infor Tempo inteiro**A Day in The Life Typically Includes**: - Manage Support Relationships for a portfolio of hotel accounts. - Create and maintain documents in our global knowledge database, both for internal purposes and to distribute to clients. - Ensure familiarity with and adherence to Infor RMS standards and guidelines. - Manage support relationships for a portfolio of...
-
Technical Officer, Human Resources for Health
1 semana atrás
Brasilia, Brasil World Health Organization Tempo inteiro**Grade***: NO-B **Contractual Arrangement***: Fixed-term appointment **Contract Duration (Years, Months, Days)***: One year, first year probationary period. Post of limited duration. **Job Posting***: Aug 4, 2023, 3:28:33 PM **Closing Date***: Aug 25, 2023, 4:59:00 PM **Primary Location***: Brazil-Brasilia **Organization***: PAHO/WHO Representation,...
-
IT Specialist Tier I
Há 1 mês
Brasilia, Brasil Brain Bubble LLC Tempo inteiro**GENERAL DESCRIPTION**: Filters Help Desk calls and provide exceptional customerservice, basic support and troubleshooting. **RESPONSIBILITIES AND DUTIES** - Live Chat Support - Answers support tickets - Provide remote support to end-users - Follow all company policies and best practices such as accurate timetracking. - Perform related duties consistent...
-
Openshift Technical Account Manager
1 semana atrás
Brasilia, Brasil Red Hat, Inc. Tempo inteiroAbout the job The Red Hat services team is looking for an experienced System administrator engineer to join us as a Red Hat OpenShift Technical Account Manager in Brasilia. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat OpenShift and Infrastructure solutions portfolio. Technical Account...
-
Forestry Specialist
4 semanas atrás
Brasilia, Brasil FAO Tempo inteiroJob Posting: 22/May/2024 Closure Date: 06/Jun/2024, 4:59:00 PM Organizational Unit: FLBRA - FAO Representation in Brasil **Job Type**: Non-staff opportunities Type of Requisition: NPP (National Project Personnel) Grade Level: N/A Primary Location: Brazil-Brasilia Duration: 12 months Post Number: N/A - IMPORTANT NOTICE: Please note that Closure Date...
-
Middleware Technical Account Manager
2 semanas atrás
Brasilia, Brasil Red Hat Software Tempo inteiroAbout the job: The Red Hat Services Team is looking for an experienced software engineer to join us as a Red Hat Middleware Technical Account Manager in Brasilia, Brazil. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio. You will act proactively, with a critical...
-
Brasilia, Brasil GIZ Brazil Tempo inteiro**Descrição**: About GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a German government company active in the field of international cooperation for sustainable development, with around 25,000 employees. GIZ has over 50 years of experience in a wide variety of areas, such as development and employment, energy and the...
-
Lead Application Specialist
2 meses atrás
Brasilia, Brasil Hire IT People Inc Tempo inteiro**Lead Application Specialist** **Location: 100% Remote (LATM)** **Duration: 12-month contract with possible extension** **Required**:Fluency in English communication. **Required Skills**: - Experience with App V, MSIX, Microsoft Powershell Toolkit, Intune, and SCCM. - Experience building out and reconfiguring Windows servers. - Demonstrated knowledge...
-
PHP Developer
Há 7 dias
Brasilia, Brasil The Social Element Tempo inteiro**Freelance** **Hours: Approx. 6 per week** Our number one focus is to help brands build genuine human connections with their consumers. We partner with our clients to find business solutions through human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including community management,...