IT Project Services Professional Latam

4 meses atrás


Sao Paulo, Brasil Ceva Logistics Tempo inteiro

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL._
- We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement._
- DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?_

**VIE - IT Customer Engagement Support - São Paulo, Brazil**
- At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative, and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?_
- YOUR ROLEWe are looking for our next IT Costumer Engagement VIE based in São Paulo, Brazil.- Operating under the general direction of a more senior leader, you will have the opportunity to bethe primary liason between CEVA and the customer in order to capture agreed-upon Customer objectives and processes, communicating these processes and their implications to technical and non-technical contributors to ensure that technology accurately meets Customer users’ goals-
WHAT ARE YOU GOING TO DO?- Facilitate process to gather/establish high level Customer requirements.
- Assist with development of customer’s annual operating and capital IT budgets.
- Review project deliverables for accuracy.
- Provide resource requirements for medium-sized, straight forward projects.
- You will be the escalation point for customer to help identify root cause issues and resolve chronic IT problems and provide intake and triage for routine and non-routine IT requests from customers.
- Proactively seek to expand relationships with customers and identify Customer needs aligning technology initiatives accordingly.
- Manage small projects and prioritize competing interests across functions.
- Develop and manage Project Pipeline Portfolio and Capital IT Project Portfolio
- Work with IT teams to ensure the best quotation process for Sales and Engineers teams, working very close with these areas to grant an affordable solution covering business demands in BID/RFQs for new projects.
- Work with internal customers (Sales and Engineers) to ensure their knowledge about our IT tools and processes, to support them in any CEVA commercial proposals with IT investments.
- Keep improving the way we are communicating and delivering quotations for Engineers, and therefore, allowing the accuracy data between IAR (IT Investments) and ICAP (Overall investments) for any new business.

WHAT ARE WE LOOKING FOR?- Freshly graduated from a degree in business administration, information technology or related fields.
- Experience in an international environment.
- Must be able to read, write and speak English fluently and understand the business impact.
- Fast learner and a proactive worker. You are not afraid to learn from others and bring innovative solutions.
- Have influence skills to gain commitment from others and foster collaboration.
- Spanish or Portuguese will be a plus.
- Solid problem-solving competences.
- Knowledge of key customer IT solutions or Customer processes will be a plus.

WHAT DO WE HAVE TO OFFER?- We are a company in transformation, so you will be able to take part in innovative and challenging projects. You will have support to perform on your job by our internal teams with specific programs. Immersion within our company will therefore be complete and will allow you to grow with us.ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. After your successful VIE Contract, we can offer a large range of job opportunities worldwide. Join CEVA for a challenging career- Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic ori


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