Customer Support

3 semanas atrás


Belo Horizonte, Brasil TAM Aviação Executiva Tempo inteiro

A área de Atendimento ao Cliente é responsável por garantir a preparação para o recebimento da aeronave em manutenção, coordenação e faturamento.

**Responsabilidades e atribuições**
- Atuar como principal ponto de contato do cliente com a TAM Executiva quando a aeronave se encontrar em manutenção, mantendo o cliente atualizado quanto à manutenção da sua aeronave;
- Negociar internamente a data de início e prazo para execução de serviços;
- Garantir a criação de documentos para execução de manutenção das aeronaves;
- Solicitar à equipe de Compras a cotação e compra de peças;
- Negociar a aprovação de serviços complementares na aeronave;
- Reservar materiais em estoque;
- Solicitar o envio de equipamentos de aeronaves em manutenção para oficinas terceirizadas;
- Solicitar serviços de terceiros a serem executados na TAM;
- Conferir cobertura de garantias;
- Validar os relatórios de pré-faturamento de OS gerados pelo departamento de Faturamentos.

**Requisitos e qualificações**
Formação: Engenharia Aeronáutica, Mecânica, Elétrica, Mecatrônica, Administração de Empresas, Economia, Tecnólogo e áreas afins.

Idioma: Inglês intermediário

Ferramentas: Excel avançado

Conhecimentos: Técnicas de negociação, elaboração de propostas comerciais, e matemática financeira.

Experiência: Relacionamento com cliente e negociação de propostas.

**Informações adicionais**
Oferecemos para essa vaga:

- Salário fixo;
- Assistência Médica;
- Assistência Odontológica;
- Vale Refeição e Vale Alimentação (Flash);
- VT ou VC;
- Seguro de Vida;
- Previdência Privada.

**Jornada**: segunda a sexta - horário comercial.

**Local**: Aeroporto da Pampulha - Belo Horizonte/MG.

A TAM Aviação Executiva é uma empresa com mais de 60 anos de experiência no mercado brasileiro. Nosso objetivo é oferecer a mais completa solução em aviação executiva aos nossos clientes.

Diferentemente de empresas que prestam serviços para voos comerciais, a TAM atua em diversas frentes com aeronaves executivas, como jatos, helicópteros e turbo-hélices.

Trabalhar na TAM é sinônimo de fazer parte da uma equipe altamente qualificada e que trabalha com soluções que se adequam às necessidades dos clientes, incluindo manutenção, gerenciamento, fretamento, administração de aeronaves, venda de treinamentos e FBO* doméstico e internacional (*_Fixed-base Operator (FBO) é a área que possibilita o atendimento de pista, hangaragem e handling, mantendo as aeronaves em uma área coberta e segura dentro dos hangares)._

Inovação, Tecnologia, Modernidade e Excelência no Atendimento ao Cliente são os pilares que movem nosso trabalho, com foco no aperfeiçoamento e melhoria contínua em todos os processos.

Cadastre seu currículo e venha fazer parte do nosso time



  • Belo Horizonte, Brasil Canonical - Jobs Tempo inteiro

    Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are...


  • Belo Horizonte, Brasil Caterpillar Tempo inteiro

    **Career Area**:Marketing / Sales / Product Support**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...

  • Estágio customer support

    1 semana atrás


    Belo Horizonte, Brasil Netvagas Tempo inteiro

    Somos uma Startup que está revolucionando o mercado de logística internacional! A Cargo Sapiens é uma solução SaaS (Software as a Service) focada na otimização e gestão das transações em torno de serviços de logística internacional, como frete aéreo, marítimo, terrestre e multimodal. Ajudamos algumas das maiores empresas do mundo dos mais...


  • Belo Horizonte, Brasil Evolux Consulting Tempo inteiro

    As a Technical Support Analyst L2, your main duties will be: Speaking in English daily with teams from abroad and local customers Supporting desptops, laptops, printers, videoconference equipment, datashows. Monitoring the health and functionality, performance and alerts on Infrastructure IT equipment (servers, firewall, antivirus, network equipment) Work...


  • Belo Horizonte, Brasil Kyndryl Brasil Serviços Limitada Tempo inteiro

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • belo horizonte, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as L2 Technical Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Belo Horizonte, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as L2 Technical Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Belo Horizonte, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as L2 Technical Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Belo Horizonte, Brasil Evolux Consulting Tempo inteiro

    As a Technical Support Analyst L2, your main duties will be:Speaking in English daily with teams from abroad and local customersSupporting desptops, laptops, printers, videoconference equipment, datashows.Monitoring the health and functionality, performance and alerts on Infrastructure IT equipment (servers, firewall, antivirus, network equipment)Work under...


  • Belo Horizonte, Brasil Evolux Consulting Tempo inteiro

    As a Technical Support Analyst L2, your main duties will be: Speaking in English daily with teams from abroad and local customers Supporting desptops, laptops, printers, videoconference equipment, datashows. Monitoring the health and functionality, performance and alerts on Infrastructure IT equipment (servers, firewall, antivirus, network equipment) Work...


  • Belo Horizonte, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • Belo Horizonte, MG, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as L2 Technical Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...


  • Belo Horizonte, MG, Brasil Evolux Consulting Tempo inteiro

    As a Technical Support Analyst L2, your main duties will be: Speaking in English daily with teams from abroad and local customers Supporting desptops, laptops, printers, videoconference equipment, datashows. Monitoring the health and functionality, performance and alerts on Infrastructure IT equipment (servers, firewall, antivirus, network equipment)...


  • Belo Horizonte, Brasil SoftwareONE Tempo inteiro

    Job Function: Software & Cloud Services Why SoftwareONE?: Are you passionate for technology and have a strong desire to learn and grow your skills in CLOUD? If yes, you don't want to miss this! At SoftwareOne Academy, you will work across a broad range of Enterprise class, cutting edge, technologies to support our global customer base. You will gain...


  • Belo Horizonte, Minas Gerais, Minas Gerais, Brasil Evolux Consulting Tempo inteiro

    As a Technical Support Analyst L2, your main duties will be:Speaking in English daily with teams from abroad and local customersSupporting desptops, laptops, printers, videoconference equipment, datashows.Monitoring the health and functionality, performance and alerts on Infrastructure IT equipment (servers, firewall, antivirus, network equipment)Work under...


  • Belo Horizonte, Brasil Modular Mining Systems, Inc Tempo inteiro

    **Support Intern MTS BR GO**: **Location**: Belo Horizonte, BR **Req ID**: 26816 **Onsite or Remote**: Hybrid Position Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced...

  • Pré Vendas

    Há 4 dias


    Belo Horizonte, Brasil Robert Half Tempo inteiro

    Work with Digital Mine Product Managers, marketing, sales... The Company Large multinational. Job description Work with Digital Mine Product Managers, marketing, sales, services and support teams to architect and consult on solution in region. Offer technical advice to support local region with consultative selling; Present solutions at customer meetings to...


  • Belo Horizonte, Brasil Modular Mining Systems, Inc Tempo inteiro

    **Application Specialist**: **Location**: Belo Horizonte, BR **Req ID**: 26915 **Onsite or Remote**: Onsite Position Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT...


  • Belo Horizonte, Brasil Caterpillar Tempo inteiro

    **Career Area**:Marketing / Sales / Product Support**: IT'S YOUR TIME! It's Your Career. Make it Matter Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments -...


  • Belo Horizonte, Brasil Modular Mining Systems, Inc Tempo inteiro

    **Application Specialist Trainee - MTS - BR**: **Location**: Belo Horizonte, BR **Req ID**: 26771 **Onsite or Remote**: Hybrid Position Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported...