Intern - Cloud Technical Support

3 semanas atrás

Belo Horizonte, Brasil SoftwareONE Tempo inteiro

Job Function: Software & Cloud Services Why SoftwareONE?:
Are you passionate for technology and have a strong desire to learn and grow your skills in CLOUD?

If yes, you don't want to miss this

At SoftwareOne Academy, you will work across a broad range of Enterprise class, cutting edge, technologies to support our global customer base.

You will gain real-world experience on Amazon Web Services, Microsoft Azure, Digital Workplace, Enterprise Backup, Patch, Anti-Malware and Monitoring tools and you will be asked to learn fast and deliver quickly.

The role:
Get ready to be a certified professional During the learning Journey SoftwareONE will provided certified trainings from Microsoft, AWS, Google and others in our learning tracks.
- SoftwareONE will ensure you get a comprehensive set of experiences so you can make an informed career choice to specialize in IT Operations and start to take advantage of SoftwareONE’s generous professional training program.
- After the 3 months of training, SoftwareONE will offer operational challenges to meet professional growth & development.
- Our skilled colleagues will mentor you ensuring you’re able to deliver value to our customers quickly and efficiently. Your curiosity and thirst for knowledge will drive you to deliver excellence.
- You will take Customer Incidents and Request as well as tool driven Events through a well documented process to fix and handle the escalation to Level 1 engineers where required. Your ability to think outside the box will enable you to grow and provide ever more value to our customers.
- We offer a variety of training and development and English & Spanish programs opportunities

At SoftwareONE you will have the chance to experience a broad range of technologies, working on Enterprise class tools across cutting edge platforms.
- Let’s build a brilliant career together

What we need to see from you:

- Graduate degree in an engineering or computer science related discipline
- Understanding of Windows, Linux and Operational systems, as well as infrastructure general aspects.
- Active listener and good communications skills
- Desire to work in fast-paced, challenging environment
- Willing to work in shifts, some night shifts will be required
- Excellent timekeeping
- Highly motivated and results oriented
- Methodical approach to troubleshooting
- A proven desire to learn new skills and a passion for technology

**Languages**
- Intermediate English and/or Spanish (mandatory)

**Desirable Knowledge**:

- Understanding of core IT Infrastructure, including TCP Networking, DNS, Storage and Virtualization
- Ability to create basic scripts in at least one of the following
- Python
- BASH
- Powershell
- Qualifications:

- ITIL Foundation Level certified
- Microsoft Azure Administrato0, Google Cloud or AWS certification

What you should really know about us.:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.

Patrick Winter, Founder.

What we expect from our employees:
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.

SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics.

Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.

Quais serão suas responsabilidades neste desafio?:

  • Intern Cloud Technical Support

    4 semanas atrás

    Belo Horizonte, Brasil SoftwareONE Tempo inteiro

    Job Function: Software & Cloud Services Why SoftwareONE?: Are you passionate for technology and have a strong desire to learn and grow your skills in CLOUD? If yes, you don't want to miss this! At SoftwareOne Academy, you will work across a broad range of Enterprise class, cutting edge, technologies to support our global customer base. You will gain...

  • Technical Support Analyst

    Há 8 horas

    Belo Horizonte, Brasil Evolux Consulting Tempo inteiro

    As a Technical Support Analyst L2, your main duties will be:Speaking in English daily with teams from abroad and local customersSupporting desptops,

  • Operations Support Specialist

    4 semanas atrás

    Belo Horizonte, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...

  • Customer Support Analyst

    4 semanas atrás

    Belo Horizonte, Brasil Rock Content Tempo inteiro

    **This is a remote position, you can be located anywhere in Brazil.** Rock is a global leader in content marketing, with offices in four countries, so English is our official language. Therefore, you will be tested on English language proficiency, and the results will be available to you by the end of the test. As part of the Customer Support team, you...

  • System Administrator

    3 semanas atrás

    Belo Horizonte, Brasil Alchemy Cloud, Inc. Tempo inteiro

    We only accept resumes in English, from candidates located in Belo Horizonte, Minas Gerais area. We’re Alchemy and we’re changing the world with software + science We are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. We'd love...

  • System Administrator

    4 semanas atrás

    belo horizonte, Brasil Alchemy Cloud, Inc. Tempo inteiro

    We only accept resumes in English, from candidates located in Belo Horizonte, Minas Gerais area. We’re Alchemy and we’re changing the world with software + science We are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. We'd love to...

  • System Administrator

    3 semanas atrás

    Belo Horizonte, Brasil Alchemy Cloud, Inc. Tempo inteiro

    We only accept resumes in English, from candidates located in Belo Horizonte, Minas Gerais area.We’re Alchemy and we’re changing the world with software + scienceWe are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. We'd love to hear...

  • System Administrator

    3 semanas atrás

    Belo Horizonte, Brasil Alchemy Cloud, Inc. Tempo inteiro

    We only accept resumes in English, from candidates located in Belo Horizonte, Minas Gerais area.We’re Alchemy and we’re changing the world with software + scienceWe are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. We'd love to hear...

  • Coordenador de centro de comando cloud

    Há 6 dias

    Belo Horizonte, Brasil Netvagas Tempo inteiro

    O QUE PRECISAMOSExperiência sólida em liderança de equipes de Infraestrutura | Cloud;Profissional com vivência em mundo híbridos, com vivência em ambientes físicos e com sólida vivência em ambiente Cloud, preferencialmente AWS;VFD Ter trabalhado com ferramentas e funcionalidades de IAM, IDP, MFA, PSO, SSO, S3, VPC, Cloud Watch, Inspector, WAF,...

  • System Administrator

    3 semanas atrás

    Belo Horizonte, MG, Brasil Alchemy Cloud, Inc. Tempo inteiro

    We only accept resumes in English, from candidates located in Belo Horizonte, Minas Gerais area. We’re Alchemy and we’re changing the world with software + science We are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. We'd love...

  • System Administrator

    4 semanas atrás

    Belo Horizonte, MG, Brasil Alchemy Cloud, Inc. Tempo inteiro

    We only accept resumes in English, from candidates located in Belo Horizonte, Minas Gerais area. We’re Alchemy and we’re changing the world with software + science We are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. We'd love...

  • Cybersecurity Specialist

    4 semanas atrás

    Belo Horizonte, Brasil Vectrus Tempo inteiro

    Overview: - Based Security System - HBSS and Assured Compliance Assessment Solution (ACAS), site activation and planning, network and systems security design, and risk management. TS/SCI clearance required. Program: NAVCENT N6 **About Us** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from...

  • System Administrator

    3 semanas atrás

    Belo Horizonte, Minas Gerais, Minas Gerais, Brasil Alchemy Cloud, Inc. Tempo inteiro

    We only accept resumes in English, from candidates located in Belo Horizonte, Minas Gerais area.We’re Alchemy and we’re changing the world with software + scienceWe are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. We'd love to...

  • COORDENADOR DE CENTRO DE COMANDO CLOUD

    1 semana atrás

    Belo Horizonte, Brasil Localiza&Co Tempo inteiro

    Estar em constante evolução nos trouxe até aqui. Ao lado de talentos e habilidades múltiplas nos conectamos em busca do nosso propósito: simplificar e encantar pra você chegar lá . É por meio da valorização da individualidade de cada um que impulsionamos o nosso movimento para conquistar resultados extraordinários, desenvolver nossas operações...

  • IT Support Analyst

    4 semanas atrás

    Belo Horizonte, Brasil SYDLE Tempo inteiro

    Quem somos? Somos uma empresa de produtos de tecnologia corporativa. Temos mais de 15 anos de história e estamos só no começo! Vivemos um forte crescimento no mercado nacional e internacional, sem perder a nossa essência que é conciliar desafios técnicos com um clima leve e colaborativo. Por três anos consecutivos reconhecidos como a melhor empresa de...

  • Mill Liner Manager

    1 semana atrás

    Belo Horizonte, Brasil FLSmidth, Inc. Tempo inteiro

    Mill Liner Manager - Amazon (Belo Horizonte) Create a better future! You will be a part of the leading brand in the mining industry, and we want to be even better. We also know we can only drive success and excellence with competent, passionate and thriving employees. Joining a team of more than 11,700 people working across 60+ countries, you will be part...

  • Application Engineer I

    Há 6 dias

    Belo Horizonte, Brasil Cadence Design Systems, Inc. Tempo inteiro

    Description : Application Engineer on areas listed above reporting to higher management Provide technical support to customers and field personnel in any one of the areas: Logical synthesis, DFT, P&R, LEC, Power and Timing Signoff. Conduct root cause analysis and provide resolution to customer technical issues Run customer test cases to verify...

  • Application Engineer I

    1 semana atrás

    Belo Horizonte, Brasil Cadence Design Systems, Inc. Tempo inteiro

    Description : Application Engineer on areas listed above reporting to higher management Provide technical support to customers and field personnel in any one of the areas: Logical synthesis, DFT, P&R, LEC, Power and Timing Signoff. Conduct root cause analysis and provide resolution to customer technical issues Run customer test cases to verify...

  • Application Engineer Manager

    1 semana atrás

    Belo Horizonte, Brasil Cadence Design Systems, Inc. Tempo inteiro

    Description Key responsibilities in this position are: Lead successful team, architect and develop solutions for challenging problems in a fast and innovative paced environment, using state of the art technology this is a great opportunity. Manage a team of Field Application Engineers to understand the customers key care about and...

  • Application Engineer Manager

    1 semana atrás

    Belo Horizonte, Brasil Cadence Design Systems, Inc. Tempo inteiro

    Description Key responsibilities in this position are: Lead successful team, architect and develop solutions for challenging problems in a fast and innovative paced environment, using state of the art technology this is a great opportunity. Manage a team of Field Application Engineers to understand the customers key care about and provide...