Support Analyst

2 meses atrás


Porto Alegre, Brasil SoftDesign Tempo inteiro

**O que buscamos?**

Buscamos uma **Pessoa Analista de Suporte - Helpdesk **que goste de trabalhar em ambiente de muita cooperação e de tecnologia de ponta.

**Responsabilidades e atribuições** O que você irá fazer**:

- Manutenção de notebook e computadores desktop;
- Instalação de Softwares;
- Atendimento aos usuários;
- Manutenção de redes.

**Requisitos e qualificações** O que você precisa ter**:

- Ensino Técnico/Superior Completo ou em andamento em Redes, Gestão de TI, Segurança de TI ou em áreas correlatas;
- Pelo menos 3 anos atuando com a área de suporte;
- Conhecimento em formatação de computadores;
- Atuação com Office 365;
- Experiência com Pacote office.

**Diferenciais**:

- Habilidade de exploração e proposição de soluções e conexão com o negócio;
- Ser ativo na comunidade, participando de eventos como Meetups, hackathon, grupos de tecnologia, etc;
- Gostar de aprender.

**Atitudes**:

- Raciocínio lógico, para construir as soluções;
- Comprometimento e responsabilidade, para manter os acordos que fizer com o time;
- Capacidade de trabalhar em equipe, de forma colaborativa, para se adaptar ao trabalho em time ágil;
- Pró-atividade e iniciativa, para ajudar a pensar novas soluções para o produto e melhorar continuamente os processos do time.

**Informações adicionais** O que oferecemos**:

- Contratação CLT com benefícios flexíveis ou PJ;
- Trabalho remoto;
- Acompanhamento 1:1;
- Plano de desenvolvimento pessoal;
- Cultura de colaboração e aprendizado;
- Comunidades de Prática;
- Programa de Progressão de Carreira;
- Eventos de integração e celebrações.

Estamos empenhados em construir uma empresa cada vez mais diversa e inclusiva. A vaga é aberta para todas as pessoas. Queremos muita diversidade e conhecimento compartilhado

Somos especialistas na jornada de inovação em soluções digitais, da ideia ao resultado. Aliamos experiência, visão estratégica e colaboração em um processo adaptativo que entrega os melhores produtos. Com 25 anos de experiência, já atendemos mais de 300 clientes nas Américas e Europa, somando ao menos 1.000 projetos entregues com excelência. Nossas pessoas colaboradoras estão espalhadas pelo mundo e atuam com foco em estratégia, design e tecnologia, apoiadas em nossa cultura de colaboração remote-first.

Por meio dos nossos serviços de Concepção, Experimentação, Desenvolvimento de Software, Consultoria e Outsourcing, criamos aplicativos, sistemas e plataformas que apoiam a transformação digital de corporates e a construção e sustentação de startups e scale-ups.

Juntos, criamos soluções digitais transformadoras. Afinal, somos muito mais que uma empresa de tecnologia, somos a soma de todas as nossas pessoas colaboradoras. Se você está em busca de oportunidades e projetos desafiantes: #vemprasoft. Uma jornada de aprendizado e inovação esperam por você


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