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Team Leader de Atendimento

4 meses atrás

Sao Paulo, Brasil KOR SOLUTIONS Tempo inteiro

**Procura um lugar para construir uma história GIGANTE?**

Então se liga no que vou falar:
Temos uma missão para ser **Team Leader de Atendimento **aqui na KOR Solutions

Somos uma startup LawTech em crescimento super acelerado, que atua nas resoluções de conflitos judiciais e extrajudiciais entre as empresas e seus consumidores, além da recuperação de crédito Pensamos sempre na manutenção dos clientes e na preservação da imagem da empresa e promovemos uma rápida negociação automatizada entre as partes, via Inteligência Artificial, aquela combinação perfeita entre inovação tecnológica, serviços e integração com o negócio.

Legal né?

**Sua gigante missão...**
- Gerir uma equipe de analistas;
- Cobrar o time para atingimento de metas de acordos/negociações jurídicas;
- Acompanhar métricas;
- Gerenciar relatórios estratégicos operacionais do atendimento e;
- Identificar pontos de melhoria nos atendimentos realizados via canal omnichannel.

**Para cumprir essa missão...**
- Ensino Superior Completo em Administração, Marketing e/ou Direito;
- Pacote Office intermediário (Excel, Word e Power Point);
- Experiência com ferramentas de gestão de WhatsApp e E-mail e;
- Experiência mínima com gestão de times de atendimento de 12 meses.

**Por aqui temos**:

- Oportunidade de construir a sua história em uma empresa GIGANTE;
- Ambiente sensacional e sem burocras;
- Liderança HUMANIZADA;
- Crescimento meritocrático e humanizado;
- Auxílio-Transporte;
- Auxílio-Refeição/Alimentação;
- Gympass;
- Horário das 09h00 às 19h00 de segunda à quinta-feira e das 09h00 às 18h00 às sextas-feiras;
- Formato híbrido (obrigatório 3 vezes na semana) e;
- Regime de Contratação CLT.

Venha fazer parte, venha ser GIGANTE