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Sales Excellence Leader
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Sales Team Leader
2 meses atrás
We are seeking a highly skilled and experienced Sales Team Leader to join our team at TTEC. As a Sales Team Leader, you will be responsible for leading a team of sales professionals to achieve exceptional customer experience and sales performance.
Key Responsibilities- Lead a sales team through coaching, mentoring, and motivating to achieve sales goals and customer satisfaction.
- Develop and implement sales strategies to drive revenue growth and customer engagement.
- Analyze business goals, customer, and agent data to identify areas for improvement and implement changes.
- Collaborate with cross-functional teams to develop and implement sales processes and procedures.
- Provide coaching and feedback to sales team members to improve performance and customer satisfaction.
- Advanced or fluent English language skills.
- Bachelor's degree in a related field.
- Proven track record of success in sales leadership and customer experience.
- Strong communication, leadership, and problem-solving skills.
- Ability to analyze complex data and develop actionable insights.
TTEC is a global customer experience technology and services company that helps businesses build engaged, pleased, and profitable customer experiences. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.
