Personal Assistant Rappiprime
Há 1 mês
Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos
¿Quieres saber por qué Rappi?
- ️ VEMOS OPORTUNIDADES donde otros ven problemas;
- ️ VEMOS CERCANIA donde otros ven distancia;
- ️ VEMOS ADRENALINA donde otros ven presión.
Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência.
¿Te ha gustado lo que has leído hasta ahora? Descubre cómo entregarás magia junto con nosotros a través de tu misión Rappi
Revisa cómo impactarás nuestro ecosistema:
O Assistente Rappi Prime é responsável pela gestão de uma carteira de clientes Prime da Rappi, com o principal objetivo de garantir a melhor experiência por meio de um atendimento de qualidade. O foco é acompanhar e orientar os clientes, fornecendo respostas claras e soluções eficazes, e identificar constantemente os principais problemas que afetam a experiência, sempre buscando resolvê-los.
Conhece profundamente o produto e suas características e concentra-se na melhoria contínua dos processos operacionais do dia a dia, trabalhando em conjunto com o líder e outros membros da equipe em iniciativas que visam melhorar a qualidade e indicadores da operação.
Como parte de Rappi, serás responsable de:
- Analisar e converter dados para melhorar a experiência dos clientes em todos os processos internos;- Criar novas experiências para as pessoas, gerando frequência de uso e mais valor para a empresa;- Aumentar a multi verticalidade de sua carteira, diversificando e aumentando o uso dos produtos e serviços da empresa;- Ser o especialista, fazendo o impossível possível, trazendo ideias, liderando projetos e fazendo a empresa crescer cada vez mais;- Ser o ponto de contato com os usuários e ajudá-los a resolver quaisquer problemas ou dúvidas que possam ter.
Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?- Graduação recente ou cursando;- Excel intermediário (desejável);- Experiência prévia em atendimento;- Paixão por tecnologia e inovação, buscando criar uma nova forma de experiência do cliente;- Desejo de continuar aprendendo e crescer na Rappi, seja na área de experiência do cliente ou em outras áreas;- Horário de trabalho: Segunda a sexta-feira, das 12h às 21h (horário do Brasil);- Orientação ao cliente (gosta de conhecer o consumidor, bem como suas necessidades);- Análise de dados;- Resolução de problemas;- Comunicação assertiva;- Empatia;- Autonomia;- Proatividade.
Tipo Empleador:
Regular
Empleador:
Rappi Technology Brazil
Para más información consulta nuestra pagina web
y revisa nuestras reseñas en Glassdoor
Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos
_#Rappi_
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