Connectivity Partner Analyst

Há 4 dias


Sao Paulo, Brasil Grupo Hive | Omnibees, Bee2Pay e Niara Tempo inteiro

A Omnibees é a solução completa de Distribuição, Marketing e Inteligência para o mercado hoteleiro.

Potencializamos as vendas de milhares de hotéis e pousadas, que através da Omnibees, se conectam com mais de 700 Canais de Vendas e recebem reservas do mundo inteiro.

Temos orgulho em desenvolver soluções tecnológicas que atendem as necessidades reais do mercado hoteleiro e possibilitam maior eficiência eliminando limitações operacionais.

Mas vamos além do desenvolvimento Apoiamos nossos clientes na construção de uma gestão de vendas mais estratégica e eficiente, para obterem o máximo de aproveitamento de nossas soluções e melhores resultados em seus negócios - e é isso que nos move

Nossas equipes estão no Brasil, Portugal, México, Colômbia e Argentina - e nossos clientes em mais de 47 países ao redor do mundo

Venha fazer parte da nossa empresa e contribua para a transformação no Mercado Hoteleira.

Estamos em busca de um Connectivity Partner Analyst para o nosso time:
**Responsabilidades e atribuições**
- Providenciar suporte Operacional aos projectos de integração das variadas APIs da Omnibees.
- Realizar Teste de Cenários e Certificação dos Parceiros que desenvolvem as nossas APIs em ambiente produção.
- Identificar problemas de forma eficaz, escalando para outras equipes quando necessário.
- Criar o scope do projecto e participação em reuniôes com parceiros para o alinhamento do projecto de integração.
- Analisar logs numa vertente Operacional.
- Elaborar e dar manutenção na documentação de apoio da integração.
- Formar e desenvolver as equipas de operação suporte técnico do parceiro.
- Auxílio no dia-a-dia dos colegas de equipa.
**Requisitos e qualificações**
- Pessoa analítica e detalhista, com capacidade de comunicação e persuasiva, hábil em estabelecer boas relações interpessoais com colegas e parceiros.
- Capacidade de planejar, organizar e trabalhar em ambiente com tarefas diverificadas.
- Demonstrar capacidade e iniciativa de resolução de problemas.
- Dominio de sistemas hoteleiros (CRS, PMS, RMS, Channel Manager) entre outros.
- Experiência na área de e-commerce em Hotelaria.
- Conhecimento de REST API, XML, JSON e tecnologias semelhantes (nice2have).
- Experiência no uso de um sistema de tickets para registrar, escalar e resolver problemas.
- Conhecimentodos do Microsoft Office na otica do utilizador.
- Domínio da língua Inglesa (obrigatório) espanhol (nice2have).
**Informações adicionais**
- Esta vaga está disponível para aplicação interna, residentes em Portugal ou residentes no Brasil.



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